Reviews for Wendy's in Simi Valley, CA
I came every week but today was terrible service 2:30 pm Monday Sep. 05, the cashier said there was no coffee, no Coca-Cola, no... sugar and very unwilling to give good service, terrible service Read more
I want to start by saying that I have been here in the past and everything was always good. This most recent trip in August 2022... I was the fourth car that drive through line in the evening and waited for over 20 minutes and did not move so I left withoutordering food. When I drove by they appeared to be understaffed and that was a reason for the delay which I understand and Iplan to eat there in the future Read more
I got 3 biggie bag meals upgrading to baconator fries and 1 $4 meal deal with fries upgraded to baconator fries. Enough food to... feed 5 people. Usual good food and great service. Read more
A quick meal turned into a pleasant visit. José provided excellent customer service. I had the chili and a lemonade. Old... standard but mostly healthy and tasty meal. Read more
At this Wendy's location, food is what to be expected of quality, etc. So no complaints there. Service though is another matter.... For anyone ordering online, please, please do not consider Carryout. I went in to pick up my order, only to find out someonegrabbed it off the counter before I came in. The lady at the counter surprisingly was not helpful after the matter. Only to feelthat I was responsible for the order to be stolen; even asking me to call my credit card service to cancel the charge. So we hadto get the manager, who was very nice, and she helped us out to remake the order. I will consider to order online again fromsame location, but only to pickup at drive-thru. Read more
Although there was an error on an order, Wendy's went out of their way to make it right. Another time forgot my wallet (they... have no Google or Apple pay) and when I returned for the order gave me a free drink for my trouble. Good food and customerservice. Read more
Nice employees, good drive thru. I decided to try their four dollar meal today. The sandwich was small but it was yummy. I... enjoyed my meal........ It is kind of awkward to make a left turn into this parking lot Read more
I asked for fresh cookies. Nelson told me one of the employees is having issues and they couldn't make me fresh cookies. ???? I... told him I'd you can't make me fresh cookies because one of your employees are having issues then you shouldn't be cookinganything for anyone. Read more