Reviews for Popeyes Louisiana Kitchen in Silver Spring, MD
The restaurant was super clean and the employees were so friendly. The manager Sulma was so helpful and nice while taking my... order! I go every time she is there because her attitude and friendliness makes me want to go back all the time! Read more
This is so far my worst experience. I had a mobile order but when I got to the store, They said not ready many times, so I... waited another 40 minutes until I finally asked again. It turned out be they just MISSED this order. Never heard a sorry fromthem, they were very rude as it was your fault. I know it?s fast food, but they just don?t treat you as human. Read more
The food is always fresh, the manager Sonya runs a tight ship, and I love that the location is so close to my house!
Oddly to me, this prime location had only one customer aside from myself during peak lunch hour. I would be remiss not to... acknowledge the previously written negative reviews. Though my order had no issues. Read more
I've been to this location before and have had good experiences, but didn't get the same on my visit today. I placed a mobile... order for a spicy chicken sandwich, mashed potatoes, and the $.59 2 piece special. When I stepped under the mobile order sign, Iasked the woman working the register if my order number was ready yet. She turned to look and I saw that the spicy chickensandwich and mashed potatoes were ready, but not the 2 piece spicy part. I then saw her grab 2 pieces of regular chicken, and Istarted to look back at my order to make sure I had ordered spicy. I asked her about it and said I ordered spicy, and she saidsorry, and I thought I saw her grab from the spicy side. I should have paid closer attention to what she put in the box, becauseeither she switched it back to regular at the very end or the chicken labeled spicy was not. Either way, by the time I was ableto eat my food, my chicken was not spicy at all, but I was too far to go back. Read more
Wanted to give this place a try, but unfortunately they gave me raw chicken. We also ordered spicy chicken tenders which were... not spicy at all. The manager refunded me only for the sandwich and not the entire meal. Staff was nice but overwhelmed withorders Read more
Take-out 7 pieces mixed chicken with 2 sides: Chicken is OK, good 4* Sides are little on dry side, especially French fries,... close to 3*. Friendly service - overall 4 stars. Read more
Terrible service. Terrible. I ordered 2 combos through Doordash and Popeyes only put one combo in the bag and then sealed it so... the dasher didn't know half the order was missing. What makes it even crazier is that they taped the receipt to the bag with thecomplete order details that they half filled. This is the 3rd time I have had food missing. The first two times, I picked theorders up myself and luckily I checked before I left and they fixed it. I am over this location. It is terrible and I will nevergo there or order from them again. Read more