Reviews for Wendy's in Siler City, NC
I honestly think this place has been closed during their business hours more often than I've been able to order food. The... kicker? There's always someone working the drive thru menu to let you know they're closed, even with all the lights and signageon. Wendy's, do yourself a favor and invest in a "Closed" sign. Read more
I had to wait in line for a long time because this store is always busy and never has the payment window open. The menu did not... state vanilla was out, so I could choose to leave. When the drive thru order taker finally came on, she asked if I wanted astrawberry, vanilla or chocolate frosty-chino. They dont even offer it in strawberry. I said vanilla and then I was told novanilla. The store manager took over, but he needs retrained in customer service. I was justifiably upset. He was rude anddidn't even apologize when I complained about them being out of vanilla frosty for the frosty chino again. The last time it wasbecause of the strawberry frosty while other stores in the area were serving both. When I said he could have at least apologizedfor the inconvenience, he just gave me attitude and didn't say a word except stare while I put my purse up and rolled up windowto leave. Read more
I hate this Wendy?s. Their business hours are never right. Don?t list that you are open until 1am if you aren?t going to be. And... according to Google, that time was verified by the business 3 weeks ago. Also I have yet to see them open for breakfast eventhough the sign outfor Breakfast 6:30 am. Wendy?s has really went downhill as of late. Dave Thomas would be rolling in his graveif he knew this! Do better!!! Update: 9/18/2022 How is this Wendy?s still operational? I literally just sat in thedrive-through on a Sunday night at 8 PM to be told the systems are down. This Wendy?s needs to be torn down build a new one geta new management and competent employees and it will be fine. It is so frustrating and ridiculous that nine times out of 10 whenI have went to this Wendy?s their systems are either down or there aren?t any employees there to do the work I really hopesomeone from management read this. I have reached out through the website and pretty much given the same review that I?m givingnow because this is dumb. Read more
Food ok. Customer service at the window could be better. Employees are getting paid to represent Wendy's and to work. IF they... don't like working there dealing with the public, find another job. I am glad there are our places to go eat than there. Read more
For them to be short staffed, they did an excellent job. The food was phenomenal and actually looked like the pictures on the... menu. This is the first Wendy's that my family has ever been to that they actually made the food and it looked just as good asit tasted. Super nice and very pleasant staff. Will definitely be stopping in there again! Read more
July 17, 2:40 pm: After waiting way too long in drive thru I watched the two cars in front of me turn away and drive off. I... shouted hello when I drove up? heard someone say they would be back. I thought they may want to know so I informed them that twocars just drove off and was told rather indignantly that they only had three people working and unless I wanted to help out Icould come inside to place my order. I am not sure what ever happened to customer service, or basic civility? busy or not busy.Oh, those folks work at Chick-fil-A. I left obviously and will go somewhere else when in the area? there are plenty of options. Read more
This Wendy's is the worst ever. Visited today 4/21/22 in the afternoon. Pick up window lane was crowded so I tried to go inside... to order...wrong...not open to customers as the doors were locked. Pulled into driveup lane and waited 20 minutes more afterordering my burger. The staff was inside fooling around not serving customers... it was run by kids...finally got my food. Foodwas let's say inedible. Got a Baconator...the cheese was not melted, burger was hard and covered in their sauce and to make itworse it was "COLD". Too bad you cannot give negative stars as they deserve it. STAY AWAY FROM THIS ESTABLISHMENT...IT IS THEWORST FAST FOOD BUSINESS I HAVE EVER ENCOUNTERED. GO SOME PLACE ELSE IF YOU VALUE YOUR HEALTH. THIS IS ONE NASTY NASTY PLACE. Read more
....can't say as of 11/30/22 if they still are claiming the lobby can't be opened or served in due to covid or lack of... employees, depending on which person tells you. So that's one fantastic awful thing if you wanna get out of your vehicle theother is when you order and either get told they're out of something advertised or not participating..then there's the wonderfulbreakfast lol. Nah it's great tho, if it's a wendy's elsewhere.... ;) Read more