Reviews for Biscuitville in Siler City, NC
Food has always been hot and fresh! Orders are always right, and employees are friendly. All fast food chains should take... notes! Read more
Great experience, l was greeted as soon as l walked in the door. The dining room was clean, bathrooms were clean, lobby was... stocked. Tamra was my cashier and she was delightful, a breathe of fresh air. You can tell she was new so hopefully she canmaintain this energy. The food was hot and my order correct. Well done Biscuitville, this is how a shift should be run, l willbe back. Read more
I can only think of 1 time I came to get pancakes and they were fresh. I never write reviews but this place is too new to the... area to not care already. We don't have many options in siler city so please do better. I always check my pancakes when I am indrive thru because when they 1st opened I thought it was just honest mistakes everyone was learning etc. But someone pickedthese up and put them in the container they know for sure they wouldn't eat them. the corners was so hard. When I showed the guyat drive thru he said we have fresh ones down pull up and someone would bring them out. No apologies no wait time luckly id justgot off work so i wasnt in a hurry. I would usually pull out and pull into McDonald's. But I decided to check this time becauseI don't want to waste money. Just last week I was there got home to find a hair in my biscuit. I drove back and the lady remadethe whole order and offered me 2 coupons for sweets. She asked if I wrote a review I said no. She said it was the 2nd complaintof the day about hair in the biscuit. It's time to train and hold these people accountable. Read more
Everytime I visit, they always forget something. Last time I went there, they forgot to give us our drinks and forks. The... employees are 50/50; some can be sweet while others are rude. The food is tasty though. It's the customer service that isupsetting. Read more
I was disappointed. The food was bland. I got home and had the wrong biscuit in my bag. The sausage biscuit was as flat as a... pancake. While I was waiting for my order, I noticed the tea container in the dining area was missing its lid. I informed theperson at front counter and she just shrugged her shoulders and walked away. I do not plan to go back no time soon. Read more
The food is usually very good. However, the employees seem to not care about making sure the orders are correct and are very... slow. Every time my family orders food, the order is always incorrect. The last time we asked for it to be corrected the managerwas extremely disrespectful to my husband. It is hit or miss with the employees. Sometimes they are friendly and other timesthey can be condescending and rude. It has definitely stopped my family from purchasing food from there as much as we wouldlike. Read more
It's packed and still faster than MCD so far. Stopped by this weekend to try it out. Had a line two rows deep part of the way... around the building. Was amazed at how fast I got around. The food was delicious. Read more
Friendly and caring. They ask what you need. This is especially helpful if you're disabled. Great coffee and food!