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Reviews for Buffalo Wild Wings in Shorewood, IL

MintyChipMocha 1 year ago
2

I would like to start off by saying the serving staff is very kind and Lulu is on top of it. The biggest issue is the kitchen... staff though. They are unable to manage a large amount of people taking orders and produce quality food. My wings had way toomuch sauce, and when I asked for a replacement of just plain wings, they were extremely dry. There were multiple things that ourparty had to get fixed and in the end the food still wasn't the greatest for the price payed for it. Also the projector speakerwas a little bit too loud for my taste. You're better picking up chicken from Canes. Read more

Maurice Davis Jr. 1 year ago
4

Tried the Buffalo bar pizza for the first time. I liked the cracker thin crust, I would've liked some more chicken on the pizza,... but it was good. Not spicy at all, even with the added jalapeños on top, but still a good appetizer. Plan on going again to trythe other concoction. Read more

Shane Floyd 2 years ago
1

Glad I read the reviews before sending this because it makes me somewhat relieved, it got my mind from the illusion that the... staff there hated me. Like I had done something to them and this was their way of getting me back. I ordered the brisketburger, after reading the menu I was under the impression it should come with fries, meat and things like that. I was wrong it?snothing like that, but I understand that when it gets late the attention for detail might get fuzzy, but this crew got amnesia.They forgot the hamburger patties, and the fries, but they didn?t forget how to tally the bill. No sir they were Johnny on thespot with that. The young lady at the cash register really did not want to be there, she was less than receptive. I felt I wasbothering her by being there.. I could go on but I?m not going to keep bashing this place, it evidently needs a serious makeoverwith the help by looking at past reviews. Read more

Kimberly Spratt 2 years ago
1

If I could give Zero stars I would . Here for business . Used Grubhub. This isn?t a full order of fries ..supposed to have... salt and vinegar but doesn?t. The wings are old and hard and have just a SPRINKLE of lemon pepper seasoning . Verydisappointed in this $25 meal Read more

Nancy 2 years ago
1

Waited at the hostess stand for 10 minutes before someone finally approached us and asked ?are you ok?? Instead of greeting us.... Our food took forever. Our wings were the wrong sauce. They were hard and barely had any sauce on them. Our fries finally came20 minutes after we were already done eating. Our desert order was wrong also. I?ve been to this location about 7 times sincemoving here and at least 6 of those times our order was wrong or we got terrible service. Don?t come here if you?re hungry andready to eat. Read more

James Revell 2 years ago
1

$32 for 18 boneless wings. What a colossal waste of money. 18 little dry bricks with absolutely zero sauce on them. I ordered... extra sauce on the side and received that but it was nowhere near enough to cover the wings. I should have just spent $10 atMcDonald's and had a much better meal. Definitely won't ever waste my money at this place again. Read more

James Elsey 2 years ago
1

Went there with my gal and we ordered a couple of wraps 1 grilled and 1 breaded. My breaded wrap came and we were told just a... minute on the grilled. The meal never came and she blamed it on the cooks. Both should've been served at the same timeregardless Read more

Anthony Morgan 2 years ago
1

I?ve been coming to this location for several years receiving exceptional service. This has to be one of their worst days of... service ever. The delay to be seated and the lying leading up to be seated was beyond my expectations. They stated that someonecame in and reserved the seating by the window only to give it to the people behind us who stated they did not have areservation. Our food came to us the first time cold and without dipping sauces. I politely asked them to reheat the food andkitchen staff brought it out because our waitress completely forgot about it. To sum up this experience I give the kitchen staffa 8/10 and the front of the house a 3/10 just for clocking in today. Definitely will be awhile before coming back here if thisis their way of conducting business. Oh I?ve typed this up and our table still haven?t been cleaned nor have our drinks beenrefilled. Read more