Reviews for McAlister's Deli in Shiloh, IL
We stood in line to place our orders, but it was 20 minutes before part of our order came and 45 minutes before the rest of the... food was delivered. We had gone up to check twice by that time. People around us were still waiting for theirs. The soup bowlwas only half full. The server apologized but gave no explanation. There were several workers in the kitchen, but people werebacked up waiting for pick up orders. It was awful. Read more
We visited this location recently. We ordered a kids meal and 2 adult meals. It took almost an hour for our food to come out.... The cashiers were continuously taking orders even though no food was coming out. The man running orders did nothing but set outonline orders. A young lady came on shift and finally started running orders to lobby customers. Our food was cold which tellsme it was probably sitting for a while. The lady who brought our food was rude. For the price of their food they need to dobetter. Read more
Plenty of people working. Everyone was nice and all when I ordered. Sandwich and soup are good. Being the first person in at... 4ish and waiting 25min wasn't awesome. Maybe even throw in a sorry about your wait. It would go a long way. They were out ofbaked potatoes and roast beef so I got something different. No worries. Read more
The dining room was clean the bathrooms were very clean. I had the berry pecans salad it was fresh and really good. My... granddaughter and her boyfriend had a chicken wrap sandwich. We were all satisfied with our meal. Read more
This used to be the best place to go. Its now become run down in service. I did not get what I ordered. This is the second... time. The four cheese grill had one small piece of cheese on it. I asked for black olives. It didn't even have the tomato itcomes with. They are out of things constantly. We asked for steamed broccoli. We got broccoli and cheese!?!? Is that even onthe menu!?!? The Shiloh MacAlisters is probably one to avoid. Read more
Not great, this was my four cheese melt I got without the melt part and on the wrong bread. Also did not add the tomatoes I... asked for. They fixed it after we drove back, but seemed very annoyed and not apologetic at all. Read more
Best restaurant for a fresh deli sandwich. Their baked potatoes are hugh & stuffed with delicious toppings. It's quickly... becoming one of our favorite restaurants. Read more
Changing my review from 5 star to 2 and probably still generous. Staff had a very bad attitude, food was cold when it was... supposed to be hot. Baked potato was old and hard. Very disappointing Read more