Reviews for Cold Stone Creamery in Shiloh, IL
Just stopped at cold stone in Shiloh, IL. Posted close time was 10pm. There was several customers inside the store. The door... was locked, the lady at the counter ignored me. The gentleman (customer) let the lady at the register know I was at the door.She said they were closed. I asked if I could just get some ice cream. She asked if I had an online order. I didn?t. Anotherlady said, well we only have 3 closets tonight, so ?. Needless to say I didn?t get ice cream because they closed early withoutnotice on their door/website. Also closed with customers in their lobby ?. Read more
Every other ice cream place is closed yet Kaitlyn is working hard during a late night rush and friendly the whole time. Thank... you! Read more
This place is always ROCKIN. However the ice cream makers are on point. The line moves pretty good and haven't met a rude... employee at this location yet. Read more
Overpriced and overrated. Ice cream is bland and has very little flavor. Staff is friendly but that's about it (only reason for... 2 stars). Been here a few times now hoping the experience and quality will change and probably done for good after this lasttrip. Read more
I?ve never had problems with this store . Until today! I found HAIR in my waffle cone? not on it but IN it. Every time I broke... off a piece I?d find longer ones. Very nasty. And very unhappy. Read more
This was my second visit to this location and I was not pleased. First, you can see in the photo that the $5.50 small shake is... missing about 2 oz of product. There is a dome on the cup for a reason!! Second, the employee did not ask me if I was a rewardsmember or offer for me to enter my phone number to get points for the order, so I missed out on that. Solutions...use enough icecream so that it fills the cup to the rim before adding the whipped topping (the reason for the domed top). Then give thecustomer the opportunity to gather rewards points to afford coming back to this overpriced ice cream parlor. But seeing as thisis my last visit, you can keep the points. Read more
Great atmosphere and attitude! So live! Be careful though they are great at upselling! Which is a good thing with such... service they bring forward! This cake is awesome! The decor is my own though Read more
best place of all time, I come from a small town in Ohio and the cold-stone there had my favorite limited flavor of sweet creamy... saucy ketchup. So glad to see it back since I moved away. Read more