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Reviews for KFC in Sherwood Park, AB

Kam 1 year ago
5

Staff was really helpful. But just think about the employer. Giving 7 pouch of ketchup for single burger order.

Carlos Montoya 2 years ago
1

When you spend 27+ dollars on two combos and they dont want to provide at least one sweet sauce per combo ...... why should i... get my chock3n sandwiches here ? Other places give me sauce and taste better and aside from it it they said 10 minutes and took20 minutes. And to top it off i noticed after doing this review. That i am missing half my comb, the popcorn chicken, thetenders and potato salad............. Read more

Cory Heggenstaller 2 years ago
1

So I ordered through the KFC on line app as Uber had 45 min wait for delivery,then KFC they called me and asked if I'd like my... order earlier as the app said it would take till 8:26. I said yes I'd like it as soon as possible as that's why I didn't useUber. Well after about an hour I called and asked what's going on and the lady said the the driver had not shown up yet. So Isaid okay and asked if it was going to be much longer and if my food was going to be cold? She assured me that it will be packedfresh when driver shows up and it will be hot at time of delivery. Oh and the delivery would be in half hour. Reasons for onlygiving one star 1~ when my food showed up it had been 1hour 25min 2~The driver said that he picked up the order 45min ago (15minbefore I was told that the driver had not shown up yet) 3~ We ordered 2 orders of 6 chicken strips for a total of 12 and therewas only 10 4~ we ordered 2 large (family size) orders of fries and and they were crushed and mushy. 5~ we ordered gravy for thefries and that tasted good but we had to microwave it as it was cold. 6~ ALL THE FOOD WAS COLD. I CALLED AND TRIED TO TALK TOTHE LADY AGAIN TO SEE WHAT SHE WOULD DO AS AFTER SPENDING 50.00 ON 12 CHICKEN STRIPS (ONLY GETTING 10) AND 2 ORDERS OF FRIESTHAT WERE SQUISHED AND AND A ORDER OF COLD GRAVY AND ALL SHE HAD TO SAY WAS THATS KIND OF HOW IT GOES WHEN YOU ORDER TAKE OUT.SO I SAID WHEN I ORDER DELIVERY I SHOULD EXPECT IT TO TAKE AN HOUR AND A HALF AND TO HAVE ITEMS MISSING AND FOR IT TO BE COLD? IASKED TO SPEAK TO MANAGER SHE SAID SHE IS THE MANAGER SO I ASKED FOR HER SUPERVISOR SHE SAID SHE DONT HAVE ONE. I WILL BECALLING AGAIN TOMORROW AS WELL AS CONTACTING THE FRANCHISE. Read more

Wendy Schellenberger 2 years ago
1

Waited 5 minutes for someone to take the order even though no one else was there. Chicken sandwich was dry and warm. Fries... weren?t crispy and chicken pieces were greasy. No cutlery or napkins provided. Hard to eat coleslaw with fingers Read more

David Vaughn 2 years ago
1

East Indian female staff do not understand English when I ask for 2 chicken Keel white meat breasts. As well, since they are... wearing masks and have heavy accents, you cannot understand THEM! This is twice that they substitute white meat for dark sidemeat breasts, of course charging the higher Keel price! The dark meat breasts are covered with so much breading that you cannottell the difference until you bite into it! On this final occurrence, I had to drive back there to make the change. Kaska Roadlocation will NOT see me again! Read more

Spencer Depeel 2 years ago
1

Was looking forward to partaking of a Double downer. First time going to this location and it will be the last. Just from looks... alone it doesn't look right. It was dark, hard, dry and tasted old. The bacon was very cold and felt like it was barely thawed. Read more

dee smith 5 years ago
1

Ordered the vegan chicken burger... mayo on the side. It came with mayo on it. Then I had it remade, they tried to only change... the bun, even though mayo was on the burger. Then I get in my car and realize the bottom bun was soggy and gross. Won?t bereturning ... ever! Read more

Raman Warrich 5 years ago
2

Not one or two but various reason to give 2 Star rating, so I'll number them accordingly. 1) Drive Thru Menu board is in such... angle that you can't read from far due to glare or if someone has poor vision. If you get close to it then the person takingyour order can't hear you. 2) Ordered a spicy chicken combo, not a hint of spicy in any bite. 3) Fries were cold and not even abag full. 4) Asked for a Mayo and was $.50. I mean I don't expect free but aren't they are like $.10-$.25 tops. 5) I was servedin a smallest bag I've ever seen for a combo meal. To give an idea it was not bigger than a Tim Hortons Muffin bag. Andeverything was shoved in it. 6) Last but not the least the Sarcastic Sense of humor of this wonderful Male Phillipinoemployee. I hope I justified the reasons for 2 Stars. Read more