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Reviews for McDonald's in Sherwood, AK

Megan L 1 year ago
1

I ordered a ?plain and dry cheeseburger, with meat and cheese only?. They hand me a meat patty with a cold piece of cheese on... it, no bun. I politely told the manager what I asked for. The receipt was very obviously a plain cheeseburger. She rolls hereyes and tells the cooks ?y?all I know you did it right, it?s ok but this lady changed her mind and wants the bun? Then proceedsto give me attitude. A manager? Really? Also I?ve seen a woman training a new employee and being so incredibly rude to her. Nojob is worth being verbally berated. Shame on this location. Corporate needs to step up big time. I have not and will not beback since that experience a few weeks ago. Nope. Read more

ebony Harris 2 years ago
1

Worst McDonald's ever! Never can get an order correct I rather drive off McCain than go up the street for McDonald's. Who puts... mayo on a fish sandwich? Call several times no pick up! Sad! Employees never can say Thank you come again, or my pleasure once Isay thank you. All need to be fired from top to bottom. Just sloppy Read more

J Rockers 2 years ago
1

We tried to dine it but they locked the dining room. I figured it was probably due to the fact that they were out of fries and... chicken nuggets..... Yeah, id be embarrassed also. It's less embarrassing if you don't have to face your customers one on one totell them that.. So after we got passed that.... you have to deal with employee's attitudes. SORRY but not sorry.... I willpoint out if you didn't give me what I paid for. Yes, that does require you putting it together. You definitely get this lazyvibe coming here...like no one wants to work and you are bothering them. I'd say get better management. This restaurant has beenlike this for awhile. My advice is to drive into town for better service. Read more

Heather Moore 2 years ago
2

Just because I order delivery from a service doesn't mean I don't like hot fresh food. My food was definitely sitting around a... while. Fries cold and barely cooked. My burgers stale and cold. And DON'T blame it on the delivery service because I know thatthere is no way my food would have been this stale by the time it got to my house. Read more

Becky Abner 2 years ago
2

The management at this location has lost total control of staff, quality of food and timelines. Upon using the drive thru I was... told to pull ahead where I waited for an additional 8 minutes for a simple burger and fry order. Employees where extremely rudewhen asked why if no one was behind me the need to leave the window was to "get off their time clock". I explained that theyshould still be on the clock because food was not prepared. While I waited I called the manager of the store to discuss thispolicy and again was spoke to in a rude manner. The burger ordered was to be without onions....guess what, onions! I hope thisreview will get attention and changes will be made as this is by far a substandard location for McDonald's. Read more

Peggy Morris 2 years ago
1

One star only because that is as low as I can make it. I went there yesterday afternoon, and ordered a sweet iced tea and a... hamburger without mustard or pickle. After paying for it all, I was given an iced tea without ice. They could have informed meof the fact that they were out of ice when I ordered, and I would have chosen another drink. Then, halfway home, I discovered myhamburger had ketchup and mustard on it. I double checked my receipt, and it clearly stated no mustard, no pickle. The qualityof both the product and the customer service was absolutely horrible. Tried them again. Again, they messed up my hamburger inthe same way. Replacement was barely warm. Two times in a row, not good guys! Read more

Susan Phillips 2 years ago
1

It took them 30 minutes to bring our food out to us. All we ory was 3 Happy meals a 4 for4 and a big mc meal. And the messed it... all up no nuggets the all burgers were cold. We will not be returning. I would advise anyone who goes through the drive throughand asked to pull up don't you may never see your food. Read more

John Mason 2 years ago
1

the most rude and unprofessional staff I have encountered at a fast food restaurant in a long time. unprovoked, the girl at the... window threw my food bag at me and slammed the window closed when I asked to speak to the manager. as the accompanying photosshow, my quarter pounder was a mess. I immediately emailed McDonald's complaint website of the incident, and will update thisreview upon their response and action in regards to my experience. I refuse to pay money and support a restaurant that hasemployees whom display such rudeness and lack of professionalism. needless to say, I will never eat here again. Read more