Reviews for McDonald's in Sheridan, WY
We know that this McDonald?s usually takes longer going through the drive-through then other drive-through?s in town at my... husband and I decided that that was what we wanted for lunch so we were OK with the wait. It took over 20 minutes just to getthrough the drive-through line then once we got through the drive-through line and had paid it took several more minutes beforewe are able to get our food. we went directly home and immediately looked in The bag that had given us for our sandwicheshowever I had only received a bag of french fries. Our order was over $30 and when my husband went back to get the rest of ourorder they could not do anything because we did not have a receipt which they did not give us or the bag of french fries that weleft at home. Now we have to spend more money that we don?t necessarily always have a buy more food because McDonald?s didn?tgive us our order and wouldn?t help us get the rest of our order. Read more
My grandmother had a question today about a mistake that they made a couple weeks ago. They gave her the wrong sandwich but only... gave her 1 free ticket to correct it. So today she asked for a pie to unsteady of getting s second card. She was refused which Ifelt was very petty of the management since those pies probably cost McDonald's 20 cents. And as she was trying to explain themanager and the employee kept talking over her. Read more
This place has become a train wreck. If you place an order, expect to wait 20 plus minutes for them to finally get it out to... you. Half the time you will stand at the counter. Waiting for 5 minutes for someone to even acknowledge that you exist. If youplace an order on the app, it probably won't work, and if it doesn't work, the employees inside will tell you they don't knowhow the app works and they can't help you. There seems to be no leadership from management, and absolutely no help fromcorporate to make this place better. There's not a lot of options in Sheridan, but there are better options than this place. Read more
Super busy morning but the service was absolutely lovely! Especially Ginna, she was very busy running around making sure... everyone had their food and was satisfied. She dealt with extremely rude customers with grace and professionalism. Go Ginna!?????? Read more
I ordered a deluxe sandwich and was charged for a deluxe. When I got home there was no tomato. I called and was told they were... out of tomatoes. I indicated it was not fair to charge for what you don?t have and was told not to tell her how to do her job. Read more
Got the Double Quarter Pounder meal plus a chocolate shake, all good. The restaurant and restroom were clean, staff efficient... and friendly. Read more
It was busy, which is good. I stopped in about 10am for breakfast McMuffins. While waiting for my food I visited the restroom.... It was very dirty. There were stains on the seats that could've been washed off. The floor was very dirty; hair and dirt sweptinto the corners of the stalls and generally up against the walls. Also, the walls were of the stall had dirt on them. Iwould've taken pics but didn't have my phone. The food was good, but I do question whether I will go back just because of thefilthiness of the bathroom and the tables in the dining room. Read more
My impression of this McDonald's is pretty good way better than any McDonald's Casper has. The food was usually better although... the drive thru people were not very friendly. Read more