Reviews for Baskin-Robbins in Shelbyville, TN
Late night celebration! They never disappoint. Friendly faces and clean store. Nice outdoor seating too.
The only thing I can give a positive review about at this location is the ice cream. Its Baskin-Robbins so of course its... delicious. Who ever is manager here needs to clean up some of the staff and the restrooms. There is one thing that really bugsme when it comes to any establishment where any kind of food is being served is when I see a food server with long hair notpulled neatly back in a tight bun and whos hair is loosely hanging around their face. The server on my visit had the back oftheir hair barely pulled back in a poor excuse for a ponytail and the front/bangs and sides were not pulled back at all. Thisperson had on sloppy clothing that looked appropriate for doing yard work but definitely not appropriate for serving customersice cream. Maybe that's the style for young people these days but a work uniform with apron would have been more professionaland appreciated. When there were no customers at the counter this person went back to what ever was so intriguing on theircell phone they couldn't wait until after work to view it. I guess its okay to do personal stuff when you are on the clockinstead of finding something to do that was job related like oh clean the nasty restroom for example. The customer restroom hasno toilet seat covers, the sink looked like some very hairy person shaved their facial hair and didn't wash it down. The trashbin was overflowing with used pieces from a brown paper towel roll that just sat on the edge of the sink. It reeked of urinebut at least the toilet wasn't plugged with feces and the floor was filthy. The ice cream was delicious but that thought ofpossibly finding a hair in it really ruined the experience for me. Clean up the employees and clean up the restrooms if youwant a better review. Read more
So many flavors, makes it hard to choose just one qhen you have a craving for ice cream. Significant other really digs the... waffle cones here, they're softer than others. I went in for butter pecan, didn't see they had any tonight so I left w confetticake. He picked some kind of caramel crunch and chocolate. Read more
Great flavors, clean, and friendly service! Even being crowded, the lone server was being very attentive and on top of things.... Update and new visit: Some of the ice creams were down at the very bottom and were discolored. Read more
Every time I?ve ever went in they are out of Reese?s ice cream for the Reese?s layered sundae. That?s no exaggeration either.... Why have an item on the menu if you never have it? Even hot fudge sundaes they are constantly out of nuts and ingredients. Justclose this location down, the employees are rude as well. Read more
All ice cream we've tried has been really good in both flavor and texture. But some of the staff are friendly while others won't... even smile or greet you. Sadly, they were advertising ice cream that they'd run out of and not getting more in stock of, eventhough there are two weeks left in the month. Read more
The ice cream here is very tasty, and, of course there are always 31 flavors to choose from! The store is always clean each time... I've been in there. The employees have always been courteous as well. There are a few tables inside if you want to eat there aswell as a few tables outside for when the weather is nicer. My only complaint would be that the parking is a little tight inthis shopping area but that is not the fault of Baskin Robbins. Read more
Wonderful little guy that takes your order...you really don't meet to many young people who