Reviews for Cook Out in Shallotte, NC
We Love going to Cookout, but 9/20 we Stopped to get just a little snack to hold us over, we had a small onion ring, small... burger and chili cheese fries. The chili tasted burnt and the cheese had a odd taste. We were not pleased at all. We did nothave time to go back through. But we have ordered the chili cheese fries another time, and it was the same, Tasted burnt. Read more
I love cookout and this one is great. But be warned, the left lane does not move as fast as the right lane. The right lane will... move about 4 cars for every 1 car that moves through the left . Food is good as always and service is generally friendly but theleft lane quit slow Read more
If you advertise watermelon milkshakes for the months of July and August you should have them the whole month. Not stop doing... them the last 2 weeks of the month. I could understand if it was a few days but 2 whole weeks? I should be used to beingdisappointed by yall consistently running out of things I order. And yall were like this before covid happened. And your rudeemployee shut the window in my face as I was asking a question. I also work in restaurant so I understand not being able toorder stuff. I do not however have patience for your horrible customer service. Read more
I realized it was July 4th but it's not necessary to argue with the customer that the spoon to your shake was in the bag! It was... not. Then our milkshake was all wrong. A little kindness goes a long way and I shouldn't have to fight for a plastic spoon. Read more
Ordered two trays that were the exact same thing and one was totally diffrent. My fault for not checking. But when I go to eat... the order that I actually wanted they put pickles on it when I specifically said no pickles twice. I am very disgruntled sinceI've always had good service up until tonight. Saddened to say that will be my last trip to cookout. Read more
It's really disheartening when you get excited for a classic take out restaurant to open in your area...you anticipate the... standard of food...to be comparable to Wilmington's locations...and then it's the worst!! I ordered takeout tray chickenquesidilla..altho its from a place known for burgers and shakes...I just love the chicken quesadilla..they are cheesy thechicken is decent..with some kind sauce..with a bit of a spicy kick!! ...but not at shallote's location...it must have beencooked to order..and then reheated because that cheesy ???? just enough of this..an just enough of that taste I love...was alldried out and incrusted into the hard..dry tortilla...they had a chance to get it right 3 times..because I had 3 separatelywrapped chicken quesadillas and a corn dog... I could barely choke down the first one..the only thing edible was thecorndog...and even then..you could tell by the color..it had been cooked-OUT of its freashness..sitting under a heat lamp..orpopped in a microwave. It really baffles me that if this location ..is a franchised run location...why not make sure youremployees are trained right..or pay them enough to care..about their final food product they sell to a customer. A cookout inbrunswick County seems like a great opportunity to make bank amounts of $$$$$ ..there's a need around here for more optionssince..AND BEFORE covid struck. But no one is going to return after the initial wave of customers ..if the food is bad!! Read more
Firstly...I hate the same repetitive canned response by the owner. It is impersonal. I'm just tired of coming here and placing... a simple order and it's not even busy and they can't get my order right. My receipt doesn't say chili...yet, they put frigginchili on my burger...To the owner...no canned response is necessary. If you can't speak on a personal level, it's best to notacknowledge the review at all. Read more
I do actually love going to this restaurant at least once a week and we make it a point to visit and get a decently cheap meal... that's actually filling. The lines always move fast our orders are always correct and most of the time the cashiers arefriendly. Every now and then you get a cashier and you can tell hate being there but fair it's pretty understandable as a fastfood job and one that is so busy and is consistently moving out food so quickly I would probably not always be the happiest aswell. But either way it's not enough to deter anybody and they've never actually been rude so all in all a really good storywith really good food and definitely worth checking out Read more