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Reviews for McDonald's in Sevierville, TN

Alysha Peacock 1 year ago
2

Me and my family went here for lunch just before going to a close area attraction. Upon placing our order at the kiosk I noticed... that a lot of their items were out of stock. We just made do with 4 value meals and 2 of the holiday pies. We ended up spendingover $40 which is high but everything is now a days. When our food was ready we asked for ketchup and they was completely out aswell as the holiday pies. Every available table was dirty as well as the walls and floor. Maybe they was short staffed that daybut we didn't have a good experience. Read more

Rob Mills 2 years ago
3

Drive through... only in necessity/convenience would I eat here. Burger was very salty and not fresh... fries were hot though.... Could be because they were slow getting the drive through line through... Read more

Donavon Skelton 2 years ago
1

This is what I get for a large fry plus I got a hair with it, I had already left and traffic is horrible on the parkway so I... didn?t feel the need to go back, the bread on my burger was hard as can be, definitely worst dining experience, verydisappointed Read more

Marion Felgenhauer 2 years ago
1

They don't know how make the orders correctly. Not only was our messed up but while we was setting there eating there was 3... drive thru orders messed up. I do not recommend at all. Stay away if possible. Read more

Kayla Patterson 2 years ago
1

The lady taking orders was incredibly rude! I used my McDonald?s app to pay for our drinks because my debit card has a bad chip... and gives cashiers issues. Her response when I showed her the code was ?why didn?t you tell me this before now!?!? I didn?t evenhave a deal or reward loaded to it. I was just trying to pay without causing the line to be backed up because of a bad card. Sheneeds to take a course in customer service or at least in human decency. What a jacka**. Read more

Sabrina Brewer 2 years ago
1

Worse McDonald's I've ever stepped foot in! Stood there waiting for someone to acknowledge us n take our orders for several... minutes. Ik they push at least 6 drive thru orders out the window before coming to counter to take our order. There was NO cleantable in the entire lobby & the floors were disgusting! Fries all over the floor & they were asked to wipe tables off but ofcourse it didn't happen. As for me & my family, we will NOT be back!! Read more

Rickey Mitchell 2 years ago
5

Went here for breakfast and as usual with Mickey D's the food was good. We had about a 10 minute wait to order but the place was... busy. My wife experienced a small language barrier with the sweet lady taking orders, but it was really no big deal. The diningroom was neat and clean with plenty of seating. Bathrooms were reasonably clean. Nice place to grab a bite when the hungrys comecalling. Read more

Hojin Myeong 2 years ago
1

I am furious with the service. I haven't ordered yet, but the 20 percent promo wasn't working. so I asked the clerk for help,... but she just placed the order on her own with my phone! I didn't ask her to. then the promo wasn't applied either. What kind ofstupid place are running here?! I asked to apply the promo or cancel the order but the manager said they weren't responsiblebecause app order was already made. but as I have mentioned the clerk made the order with her own hands after taking my phoneaway. I saw the manager having his private time with his girlfriend or whatever at work time, but not helping out his customerfor their mistake?? that is just not right. Read more