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Reviews for Dunkin' in Sevierville, TN

Dan Curry 2 years ago
1

The drive thru person was rude. She had an unpleasant tone and just kept saying what else after each item I ordered. When got to... window she said total of order. No smile and barely said thank you. Did not even give napkins. She finally said thank you.Definitely she needs some training. Was obvious she was having a bad day and did not show any concern for the customer. Read more

Shay Gossett 2 years ago
1

Ordered my favorite drink and they were out which is ok if it's out of season I overlooked that. I ordered something else. Then... ordered my bagel minis and one was burnt on the outside and still frozen on the inside. The other bagel mini looked like itwasn't even cooked and completely cold on the inside. That is not ok. Need to watch the temperatures they cook their food at. Read more

Valerie P 2 years ago
1

If I could give zero stars I would. They put so much cream in my coffee it was white and when I asked him to remake it the guy... rolled his eyes at me, remade the drink and it was exactly the same. Basically a cup full of cream and no coffee. Our food wascold too. Save your money and go somewhere else. Read more

Ricky&ReedsMom 2 years ago
2

I don't know who makes your sandwiches but I hope they are a new employee and just needs some more training! It was completely... cold and trust me, the time it took to get through the drive thru they had plenty of time to get it right! My friend would noteven eat the sandwich after waiting so long to get it and it was cold and "rubbery". Read more

Faith Clabo 2 years ago
5

Sierra was GREAT!! literally the sweetest I had never ordered coffee from Dunkin? before and she took the time to help me out.... Super nice even said the coffee looked a little dark if I needed more oat milk and went and made it herself. So nice Read more

Mitchel Harksen 2 years ago
1

I visit this location alot. Monday I bought a 24 oz blue textured tumbler and didn't fill it up until the next day. Its leaking... between the two layers of the cup. I called and asked for an exchange and was told that once I leave the store I'm screwed. Read more

Joy Shell 2 years ago
1

The worst shop I have ever been in. The rudest person waited on me. When I asked a question about the tea, she informed me that... I was in a tourist town and the prices were higher than other Dunkin? Donuts stores. In my neck of the woods ice tea is 1.10 atDunkin. Read more

Maya Bell 2 years ago
1

Workers are rude. They rushed me the whole time I was ordering, I got the breakfast sandwich and it was completely cold even... everything that came on it. My caramel iced coffee was way too sweet and they added a lot of sugar that settled at the bottom somy first drink was nothing but sugar. Read more