Reviews for Dunkin' in St. Petersburg, FL
The service is good but they don't know what they are doing. The last few times I have ordered a iced cappuccino and they give... me a iced latte. Need to teach the staff better. This is a management problem. Read more
We ordered delivery twice while on vacation, they messed up our order both times. The first time they forgot part of the order.... The second time they forgot an item on the order. The first time the Uber driver offered to go back and get what they forgot.The second time we did not notice the missed item until we sat down to eat. When I called the store they said I would have to gothere to get it. They could not put a credit on my credit card. Will not order from them again!! Read more
Never again to this location. Workers not taking orders through the drive thru. Was behind someone else the wound not take their... order as well, customer left after waiting 10-15 minutes. I waited 10? saying hello to get someone to take my order, no oneanswered. Drove around and see workers(slackers) goofing off! Place needs to be shut down!! Read more
Only car in line. Lady told me to take a look at the menu and never came back to intercom! BAD BUSINESS. Hopefully fully the... owner looks into this. Sunday afternoon almost 2 pm! Read more
We were visiting the area & stopped to order 2 breakfast croissant sandwiches & 2 coffees. The sandwiches were the worst we ever... had, the croissants were dry, rock hard & cold. Not sure what the issue was as we've never encountered this issue at any Dunkin.Coffee was good though. Read more
Thank you Rodney who hooked me up with a large ice water after attempting to bike to Madeira beach in the hot humid sunny... Florida heat as if trapped in a hot baking oven as a bun!!!! Rodney is awesome, provided outstanding customer service?.saw myneed(dead from heat) and offered me a large ice water! Give this man a promotion please Dunkin? Donuts is the best since mydays on Dublin Granville Columbus Ohio?to 20st Huntington WV to bay pines Madeira beach. Pricing always great! Love the coconutchillers! Love the donuts and loving the ice water atm Thanks Dunkin? Donuts, thanks mr rodney good sir! Always a lifelongloyal customer! Read more
Corporate needs to pay this store a visit. Since I work close, I stop by at least 1 or 2 times per week since they opened.... Believe it or not, there were probably 5 times that I had good service and quality food. They are ALWAYS messing up. Thismorning, I went into the store and waited a few minutes. 1 person in the store waiting for food and nobody in the drive through.I let a few minutes go by and nobody even said hell. Even though there were 4 employees running around. I ordered an everythingbagel, toasted with cream cheese. I receive a plain bagel. I see the nice green doughnuts on the sign , so I ordered a dozen ofthem. When I got to the office and opened them up. This is what I got.... Pictures are worth a thousand words. If someone fromDD does not respond to this post and wow me, I have visited your store for the last time and will let everyone know myexperiences in your place. Read more
The staff at this Dunkin' needs to learn that the customer is always right. I was at the drive-thru. I ordered my drink with... whipped cream but at the window it did not have whipped cream. So I said, I ordered whipped cream. The look on the kid's face atthe drive-up window was so exasperating. Maybe he shouldn't work there. So he did go back and get whipped cream and then handedit to me as if I was the most troublesome customer. Maybe it's the area this Dunkin' is located in but I have never receivedsuch "annoyed looking service" from a Duncan before. Also we asked for two different types of donuts before able to get anydonuts because the ones we wanted were not in stock. Read more