Reviews for Subway in Seattle, WA
The customer in front of me and I were ignored for almost 10 minutes. The people helping us were rude and not helpful and their... customer service was horrible. The establishment was not clean at all. The drink station was an absolute mess with sticky sodaall over the lids and whole area. None of the tables had been wiped down and you could tell they don't mop the floors often. Goanywhere else but here. Seriously. Read more
Order online, took my money. When I show up they tell me they've closed down the online orders and wouldn't do anything to help.... Terrible customer service. I was standing right in front of you and you still wouldn't try to do anything to help. I better notget charged for my online order that I never received. Read more
I ordered using the app. I guess they ignore these order because when I arrived after the app said it was ready they hadn't even... started my order. I had to wait in line to even ask about it. I lost my voice with a non-covid cold which is why I used the appto order. I am banned from this location for asking why my food wasn't ready. They did eventually give me my food. But I am notallowed back. Warning to all NEVER ORDER ONLINE. Or you might end up like me. Read more
Came in at 11 pm and the poor guy was alone. He had at least 5 mobile orders while working with 3 separate customers in the... shop. This location's management needs to do better for its employees. It's not ok to over work and take advantage of youremployees like this. Read more
If you dine in past 9 pm there will be a great number of online orders. You may be the only person in line but will have to wait... for 5-7 online orders before your turn is up. During the day it's fast and friendly service but I'm not sure why they only haveone person at the counter during the night. Poor guy had 6 sandwiches going and the register printing more online orders.Itlooks like they can't even turn online orders off even if they are short staffed. Read more
I been here a few times and every time has been horrible! One time there was a guy who started to make my food on the white... sheet that they put down under the sandwich and I stopped and asked what he was doing and he said it's a faster way to put themeat and cheese on there then dump it on the sandwich. ???????? I was like no thank you and asked him up make it regularly inwhich he did. Second time I ordered a wrap online to pick up on me way to work and when I ate it; it was so dry because theyforgot the mayo and sweet onion sauce and it was falling apart like not inside the wrap at all. Third time I went which wastoday 1/23/22 the guy was rude when they were the ones that didn't have anything I asked for like no Flatbread or bowls to makea salad. I didn't watch him make my sandwich like I should've but when I went to eat my sandwich it was cold after I seen himput it in their oven to toast it ???? so basically I had a cold egg breakfast sandwich. I would suggest NOT ordering online andif you go in watch closely. Read more
My first time at this particular Subway. The guy loaded my sub like crazy! I have never felt so full after having a sub haha.... Amazing value for money , fresh ingredients and good taste! Read more
Even though they were busy, the workers here decided to bake me fresh cookies because it was about one in the morning on a... Friday night and the cookies they had had in their case had been sitting there all day! Incredibly polite and caring, these guysactually gave a damn not only about their customers happiness but about the product they served! I don't know that I've everexperienced that kind of service at Subway especially at 1:00 a.m. on a Friday! However much these guys are getting paid, theydeserve way more! Read more