Reviews for Panda Express in Seagoville, TX
Was in and out the drive through in no time! Good customer service! Food was hot and fresh! This is a awesome location!
Ordered a family meal like we have many times before! This time the broccoli beef was TERRIBLE! The color on the broccoli and... the taste was off and the portion was RIDICULOUS! We have ordered this so many times and never had any issues, when we attemptedto call the store we spoke to McKinley, who said she was the manger, ironically enough also the person who packaged our order,but claimed it was someone else ?using her number? so she ?could take a break?. She refused at first to provide her name. Shewas rude, told us we didn?t know what we were talking about. Then all she could say ?was I wasn?t here, I don?t know whathappen? I can give you a replacement for 1/2 off. She refused to give us any other manager name, refused to give us a numberfor cooperate! We I?ll have to locate it ourselves! Read more
I called this store before they closed and asked to place an order. They told me they weren't accepting orders over the phone... because they had already broken down the tables. When I told them I was on my way and wanted to make sure I placed the orderbefore they closed, she told me, ?good luck, we close in 5 minutes?. I drove down the highway and got there a few minutes beforeclosing. The girl on the headset said, sorry but we are t taking orders. I told her it wasn?t 10 yet and she said, sorry aboutyou, it?s 10:01. She then told me that their computers shut down at 10, and then told me they had thrown all of their food away.When I told her I was the guy who had just called, she laughed and said, guess ya didn?t make it on time huh? I told them itwas terrible customer service and her response was ?k, byyyyeeeee?. I get it, I?ve been in the restaurant business before, butwhy do you have hours posted if you aren?t even going to adhere to them? When they are more worried about shutting the doorsand breaking down, before the business is actually closed, it?s a problem. Unfortunately I like panda too much, so I?llpatronize them again, but definitely not this location. Be better Read more
Ordered online. Sat in the store for 15 MINUTES after letting an employee know I was there.The only store I've ever seen where... if I would've went to the drive thru, I would've got my food ASAP but ordering online meant they could take a ridiculously longtime. After who knows how much longer, I had to inquire again about my food. The employees were not polite or apologetic inanyway. They made me feel as if it was my fault they had taken over 20 minutes to fill a very simple order. Won't ever be backfor sure. Read more
Just finished their two entree plate with fried rice, I got it to go, but I couldn't wait to dig in. I planned on only eating... part of my double order of teriyaki chicken and fried rice, but it was too good and I couldn't stop shoveling it in. Fresh andoh so tasty! I would have let you see inside, but I locked it clean. Not really, but it was a close thing! Read more
Food was good but attitudes weren't I understand that you can't always hear people things happen but for me it's the little... things and attention to details. The drive thru staff didn't seem to appreciate me asking questions for clarification. Then onceI arrived at the window trying to make sure the order was correct staff didn't just appear uninterested but walked away before Iwas done speaking if you don't think you need to be attentive or your having a bad day don't come to work. Or do something youlike. The ordeal was very unprofessional and made me wonder why I even gave them my patronage. Read more
Great service and plenty of food in the servings! Always fresh and very friendly staff
Ordering dinner around 5pm on a Thursday and the girl running the drive thru would not let me finish a sentence because every... time I picked something on the menu she immediately interjected "we're out" flatly. My husband picked orange chicken and shereplied "um I think we might have enough left over for an entree," which sounds so incredibly unappetizing. You'll scrape thepan for us? No thanks. Every single time we've come here they claim to be out of almost everything on the menu and I don'tunderstand why they don't keep their dishes stocked. The time before this we came through the drive, and the boy said "welcometo Panda Express, would you like to hear what we have left?" ...at about 6:30 in the evening. We're not paying your increasedprices for cold scraps and rude service. Read more