Reviews for Dunkin' in Scotia, NY
If I could give zero stars I would. The staff is typically slow and unfriendly. Orders are not ready when we get there,... resulting in frequent waits of almost 10 minutes for a coffee. Multiple times have ordered a mobile order for a walk-in to findout that the lobby is closed and I now have to wait in a line of 10 plus cars in the drive-thru. Ever since the drive-thru wasput in this Dunkin donuts has gone downhill and is now the absolute worst. Avoid it all costs Read more
Quick service Fairly clean Missed items on mobile orders a few times
Completely awful I ordered an iced french vanilla light and sweet I got an iced regular with nothing in it but creamer no flavor... no sugar I ordered a pumpkin muffin I get to the drive-thru window she says no you didn't now I have to charge you for it I willnever go to that Dunkin again boy has it gone Read more
Coffee was weak. Service was indifferent. He forgot to give me my change and then we had to wait quite some time for someone to... reopen the cash drawer. I used to love this place, but since the drive thru opened service has declined. We went inside for ourorder due to long queue in drive thru. Next time we will drive out of our way to a better Dunkin on Freeman's Bridge Rd Read more
I run off of Dunkin donuts every single day..I need them and there coffee and snack and bacons . and there refreshers are the... best Read more
Some DD's don't stir your coffee after adding the cream and sugar and when you are driving, this is an issue. Like bitter black... coffee until you've drunk enough to give it a good swirl while you're navigating traffic. THIS DD is different. They do stir andit makes the world of difference. I'm very fortunate to have this Dunkin in my neighborhood. I would highly recommend you gohere, but honestly I don't want longer lines at the drive thru, so don't go here ???? Read more
Placed an order on the app, they tell me there's no order... they can't make my drinks. I already paid for them! told them to... look in trash low and behold it's in there. Waiting around over 15 minutes... screaming yelling going on beyond rudebehavior...no one knows what they are doing how about get some adult supervision in there its like a day care center. Read more
I ordered half a dozen donuts here on doordash and when it arrived, the order was almost completely wrong. I ordered 2... strawberry sprinkled, 2 vanilla sprinkled donuts and 2 boston creams. And only 2 out of the 6 were right. And even then. Thevanilla sprinkled donut has barely to no sprinkles :// Read more