Reviews for Dunkin' in Scotch Plains, NJ
Lady (looks young) who works here this morning as I got in my car was sitting next to the front window smoking with a vape. I... have it on video of her blowing the vape out of her mouth & she quickly puts it down as she sees my camera on her. It was at7:30am on 10/4/22. The other girl was wearing a thrasher shirt but it?s the girl without that shirt. Not very friendly tocustomers either. This is disgusting. Go outside the store and do it. The vape is now in the atmosphere of a small place wherepeople order food. How sick and inconsiderate can someone be??? Please let me know if you are management and see this so I cansend you the video. The other girl working there didn?t even care or say anything. Not sure I?m going to continue ordering fromhere. Read more
Great Coffee and Customer experience ????
Please don't add more than one ingredient to enhance the flavor of your coffee - even though you are paying. If you do, it will... confuse and anger the staff and she will give you the extra products in mini cups so you can fix your coffee (because shedoesn't know how you want your coffee to taste) the way you like it. Some may not mind this option, but I do. The staff getspaid to prepare orders per the patrons request. Patrons should not have to remake their coffee while standing at the front door.I won't highlight on the number of stale donuts I have purchased and tossed without eating from this location. Trust me if youhave an issue with your order just pay your hard earned money and keep it moving otherwise you will get an attitude from bothcashiers especially the one with the same hair bun/tattoos and the guy who prepares the sandwiches. Perhaps, I don't have thecomplexion for the connection, because they are friendly to who they want to be friendly too. DD on Terrill Road is so muchbetter - they actually get it! Read more
Owners should be ashamed poor girl working all by herself long line and no help but yet u can here people in back. She has to... do everything with no help customers Getting annoyed due to waiting wanted to order food but didn't want to hold up lineanymore. Read more
Liked the fact that it was just off 22W kind of set to the side. Small parking lot as well as the establishment itself but clean... and fast service. Coffee was on point and food was fresh. Will revisit when we head that way again. Read more
The morning crew (around 8-10 am) are great! I had been there maybe 6 months ago or so and had a terrible experience, it was... super short staffed and they got my order completely wrong. It was quite a mess back then, and Im really happy to share that ithas improved immensely. Order is always right, it seems to be a smooth-running operation, and the employees are all super nice.Great work! Read more
Today my husband and I stopped in for a quick coffee. Lupe, the young lady behind the counter, was working by herself. Even... though she had multiple people in the store she managed to keep her cool and offer every single person excellent service. Greatjob. Wish every DD had this type of service. Read more
Not bad, regular DD...They need more shine.....