Reviews for Dunkin' in Schaumburg, IL
This is my go-to DD. I met the owners back in high school and have always preferred their location because staff here know how... to prepare my order (at least in my experience). Yes I have dealt with rude customer service before...just brought it tomanagement's attention or DD HQ's attention. Problems solved. Read more
no matter what part of the day you go they are super fast. Great costumer service.
Had a real rough experience here, got a mess of 2 wake up wraps slopped into one bag, got my money back at least. Didn?t get a... apology didn?t get much but a pain, skip this place. Coffee wasn?t great either. Read more
Where to start .. staff ignored guests, was there to pick up an order and after 5 minutes finally got their attention and was... only a chocolate shake. I waited 12 more minutes and watched the workers take care of people in the drive-thru and take out thegarbage. Suggest drive-thru!!!!! Read more
If I could give no stars I would for very very rude customer service. I go to Dunkin everyday, sometimes 4-6 times a day. They... need to learn how to talk to people at this location. Horrible Read more
Out of all the dunking donuts I have visited past 10 years around USA . This is the best DD I have ever met. Friendly stuff ,... nice location, enough parking space. Happy hour cold and HOT coffee. All other dunking give only cold coffee for happy hour butthis is the only place which gives hot coffee and we really appreciate it. Mango nada is almost $1 cheaper than my neighborhoodstore in Glandala heights. Clean bathroom, clean tables. I know tht that owner of the place taking too much work from employeesto make this place the best . God bless all employees in this location Read more
Nice and cozy place to hang out for a quick coffee and grab a bite. Friendly staff and great service everytime I haven been... here. The only down side is stopping the tuna croissant sandwich, anyway we can have that back on the menu? The croissant eggand cheese is a good replacement though. Read more
Went there for first time, I was called there by the girl from wheeling ,, Very nice welcomed by an cashier over there ,, very... pleasant environment ,, was promptly taken care off ,, Everyone had smiles on their face ,, No MISTAKE in my coffee Excellentcustomer service by the girl from wheeling. Read more