Reviews for Chipotle Mexican Grill in Schaumburg, IL
Deserves zero stars. AVOID this location at all costs. They are really cheap with the meat portions! I should've read the... reviews before I ordered here. Literally got 6 pieces of chicken and it was cold! Meat portion is like your going to feed amouse or even an ant! Food is colder then Chicago's winters! Read more
First time here The 3 star is for the burritos so if you want to eat something this is what you should order. The bad thing is... the burritos bowl it does not look like the picture it's kind of mess the way they put the food is wrong they throw the food inthe plate and the portion is too little for some plates and some is good they should be consistent. They have a place to eatoutside that was nice Read more
Extremely disappointed and this is not the first time? They tend to always skimp the food at this location especially when you... get it for a delivery order. I have given up on giving them chances to redeem themselves. One of the bowls I ordered was onlyhalfway full and the other bowl I ordered was a little bit more than halfway full but only had a pinch of lettuce. To add to thedisappointment, the food was so cold. If you really want chipotle that badly I recommend going to a different location becausethey are super trash at this location. Read more
Totally disgusting. I ordered lunch for my daughter. Instead of carnitas She got a chunk of uncooked fat. Lettuce is not even... chopped. Plus this location is constantly lacking ingredients plus forks, spoons etc. I kinda get the ingredients but forks?Spoons? Buy a bag at a store for your customers. Staff is completely careless. Restaurant is dirty. Apparently the managementdoesn?t care either. Stay away from this location if you don?t want to get food poisoning or be disgusted at the very minimum! It?s dangerous to eat their food. Read more
Very frustrating experience. We ordered food online and the app said the order would be ready to pick up at 6:30? It wasn?t.... When I walked in there were 4-5 people also waiting for their orders. After close to 45 minutes of waiting they finally broughtout my food. The guy that brought it out didn?t even offer an ?sorry for the wait? or ?thanks for your patience?? I don?t thinkhe said anything at all before walking away. By the time I left there was a line of large group of people waiting (see mypicture). So not only was that unpleasant, but the food itself was very disappointing. They basically ignored all the ordernotes, including double meat in both of our burrito bowls, which we paid extra for. Overall most of our order was wrong ormissing. We tried to call the restaurant at least 6 times over the last couple hours to try and get some sort of refund? But wecan?t get a hold of anyone. Every single time we call it just keeps ringing and ringing and ringing, until finally the call justends. This order was close to $70 dollars, which is ridiculously expensive to begin with? You would think the customer servicewould be better. We won?t be ordering from this Chipotle again. Read more
I don't know what happened to this location but it has gone to complete trash. This is the second time now that my order has... been complete wrong. I mean when you order chicken and are given steak and carnitas something is obviously wrong. Not only thatbut both bowls are practically just cheese and sour cream. I mean come on. The order is clearly on the receipt not difficult toread and get the order correct. Sad really.... Read more
I ordered the burrito bowl from online for fast pick up. I included steak, lettuce, corn, brown rice, mild salsa. I picked up... my order, and when I opened the lid, the attached picture was what I got inside of bowl. This location is cheating by notadding enough foods because the customer is not watching. Also, last time I ordered a large size of chip bag. The chips areold and not crispy. Do not buy any of chips in this location. Read more
Idk what happened at this location, but three orders were messed up. My sisters separate order and my mom and I?s order. The... toppings are completely off! They mixed around all our meals. The end of Romaine, avocado and chicken cartilage were found inour meals. THIS IS GARBAGE. THROW IT AWAY! Stale chips, huge avocado chunks. Ugh. Makes me never want to go back to chipotle.It?s so expensive for this to be happening. Their pepper service only gives you a BOGO which means if you rarely get two bowls,you?re SOL. Thanks a lot, chipotle. Read more