Reviews for Tim Hortons in Scarborough, ON
Terrible place to eat.. ordered bacon breakfast sandwich recieved it full of uncooked bacon and smushed ( which is normal for... timmies and still edible .. raw bacon is nasty ..threw it out... then ordered cilantro lime wrap and the crispy chicken is hardand seems like it had been siting out or old..horrible food.. the coffee was fine tho Read more
Lack of knowlege of their menu ordered a chocolate glazed donut was given a double chocolate donut .once i made them aware of... their mistake i was told with a nasty attitute i was wrong. After they gave me 3 wrong choices in donuts. .i finally got myorder right and i was told that at this location that cholate glazed donut was called double double chocolate donut. Serviceneeds considered improvements. Watered down coffee every time. Even a simply order of a double double gets done wrong. Ordering2% carton milk gets me a hot milk in a cup. Bad customer service .inclimed never to visit this location again. Read more
They don't update items in the app. And you won't get a refund for their mistake. I ordered a chili soup on the app. After the... order, they told me they don't have the soup. This would never happen if they inactived the soup option, because the soup wouldthen be marked as "sold out" and no one would be able to order it from the app. I ask a refund and they refused. Basicallyspeaking, i paid for their mistake. Read more
On Friday August 26th 2022 at 7:04am. We ordered our morning coffees and sandwiches like we usually do every single day we come... to this location. And we forgot to order something and the rude person at the window that was taken our cash and given us ourorder we forgot to order six donuts he had the audacity to say we do not take orders here you have to order at the window. He isso rude he did not care about his customer service where Tim Hortons supposed to have a high-end customer service and make sureeveryone is satisfied before they leave their window. After this experience I don't think we are ever going to be coming to TimHortons ever again due to this customer service that was ridiculous there was no one in line behind us we only wanted six donutsand he had the attitude to say no we cannot get you anything and him denying the company of making a sale. A person like this isnot right for a company that has high quality service the gentleman that was serving at the window at that time should be sorryreplaced or not be giving customer service at all. Read more
Nice place to get a hot coffee and the drive-thru is less congested. Unfortunately, their mobile orders are hit-or-miss for me... when I usually order chicken wrapped meals (slow cooked chicken isn't usually available by the time for order pickup so youmight have to settle for the crispy chicken option). Read more
I've ordered assorted timbits at various times (I went during non busy times) and every time I order timbits, I get only 3... flavors. Long wait times, not enough staff. Pay the staff more and train them properly. I used to love tim hortons but notanymore. Hopefully this location can improve. Read more
Most of the time they get your order right here but the donuts need some work lol. Front lobby closes at 10 welcome to... Scarborough Read more
Love this location, coffee is always perfect and the morning staff are always super friendly and smiling. It?s a bit out of my... way going to work but I always go to this location. Keep up the great work. You all definitely make my morning a good one. Read more