Reviews for Sonic Drive-In in Savannah, MO
Every time I ordered a sandwich and asked for no pickles guess what it has on it? Yep, pickles. It actually takes more effort to... add the pickles than to not add them and a simple request. It's not like I asked for fresh food which isn't going to happen hereeither. Now I see why DQ line is so long and sonic is a ghost town. Read more
Bad experience unfortunately tonight. My husband ordered a big cheeseburger and he got a tiny one and was upset. He buzzed in... and an employee came out, a young man, and was pretty condescending to him and said quarter pounders are supposed to be thatsmall, etc....my husband got more upset and said ok please leave my car I don't want to discuss it with you anymore. A supernice young girl came out, I'm assuming the manager maybe and tried to talk to my husband but he was too agitated at that pointand said no I don't want to discuss it. We all go to eat our dinner and the girl comes out again and it just made it worse. THENTHE BEST PART! A different male employee came out and said "we have had some complaints from other customers that you are beingrude, is there a problem?" We were super confused and said, ummmm no we haven't left this truck or talked to anyone except acouple employees. It was an awful experience and I love Sonic and now my husband says we can't go to that location anymore whichmakes me sad! It was me, a doctor, and my husband, a law enforcement officer and our six year old son. We seriously aren't thatthreatening??? I just feel this Sonic needs some help with leadership. I truly thought the young girl was trying but she shouldhave just said we will get you your correct burger out and not argued. Read more
I ordered a double quarter pound with cheese. When ask called in on the red button got a young man said he would come right out.... When employee came out he proceeded to argue with me on the burger situation, when I ask him to leave he was refusing, andproceeded to argue on the situation just escalating the situation. Upon trying to finish my meal, the manager came out tryingtrying to explain the situation, I explained that wouldn't be necessary, she then left. After a short while she then returned toescalate the situation. This Sonic needs a real customer service base. Now a new employee came out to my vehicle escalatingsituation making false allegations against that other customers complained that i was rude against them which is a lie. Theywere upset do to a bad review. In light I will be seeking a formal complaint, with the owner and Sonic customer service depth. Read more
I ordered a medium "jumbo popcorn chicken" in honey BBQ and a medium mozz stick. Pulled to the window and paid and the girl -... Alyssa (?) Took payment and walked away. A young male walked up front where she was and pulled his pants out and looked down.She also looked down and and giggled. I honked my horn and told her I saw what just happened and that I will be calling herboss in the am. Maybe having an adult in store would be a good idea at night. Guarantee I won't be going back there. Also - nicejumbo popcorn chicken. I would add a pic but it's not an option Read more
Horrible service. Got the first order completely wrong. Did remake it though. Let the second order sit there for 25 minutes. It... was melted and got everywhere in my car. Remade that one but didn't bring out napkins. Then didn't offer any kind of refund.After asking for some kind of compensation, we received coupons. Just a really unorganized, awful system they have. Read more
If you read this remember one most important thing this is a new store then refurbished from the old one and it's hard to find... good people to work for this location. Sonic's food is amazing, the drinks are outstanding, and the shakes are out of this worldand the machines work unlike its other competitor. However, this location has some issues with some of their management can'tsay who but if you bump into an individual with blue eyes and blonde hair they have this complex of that they are the ultimatebeing in the universe. I seen this interview reach out of a drive-thru window and go off on a senior citizen. This is awfulunacceptable. And one of my experiences was and we didn't eat the hamburgers when we took them home it looked like something wasdone to them they were really nasty. Sonic itself is amazing however this location is still new and still growing and findingnew people. Give it about another 6 months maybe they'll have a good staff. But if you read this and you're driving throughSavannah hit St Joe or the next town and just keep driving it's kind of like it's other competitor that serves ice creamwonderful brand name but the place is filthy and the staff is awful Read more
We drove through for drinks ordering and tipping through the Sonic app. The carhop took our drinks to the wrong vehicle. When we... pressed the call button to get some help, the carhop came out and got our drinks from the other vehicle and brought themdirectly to us. Three drinks, two straws, one had clearly been drank from. When we said something, she got us a third straw fromthe kitchen. We took the drinks home and tossed them in the trash. Filthy service. Read more
This location is perfect. Best sonic I've ever been to. So thankful it's in my hometown. I did experience being over charged and... the server said she "lost [my] receipt." But the supervisor was helpful and friendly and I've never stopped going back. Onlywish there was more chili with the Chili Cheese Coney! ???? Read more