Reviews for Blockhouse Pub in Sault Ste. Marie, ON
A Racist place. We decided to try this pub after our Agawa Canyon Train tour ended as it was just next door. We were told that... we will have to wait as the open tables are reserved. We waited for 20 mins and a table cleared and we moved there. We asked theserver to clear the table and to give the menu a few times but they kept walking past our table, without acknowledging, so iwent up to the front and asked the lady for a menu. Again she did not share the menu and said it would take sometime. After wegot seated, 4 other couples came who were seated and served dinner. We then saw a bunch of cooks pointing at us and laughing. Finally we realized that they had no intention of serving us, so we decided to leave and thanked them for the horrible service.It was clearly evident that they were doing it purposely. In a service industry how you behave with customers matters more thanhow your food is. We ended up going to Fratelli\'s who also had a waiting but treated us with respect and served us well. Shameon Blockhouse pub for such a behavior. Read more
Honestly what a terrible first impression of this place. My family went for breakfast and were seated quickly but that was the... last of the quickness. We ordered eggs benny x 2 and a breakfast sammy. 75 mins later our food arrived. Over cooked eggs and asad hollandaise were sent back. It seemed like having only 1 cook on a Saturday morning wasn\'t a good scheduling choice. Youcouldn\'t help but feel sad for the staff other tables were leaving without food due to the long wait. Management set them upfor failure. Read more
Both Quantity and Quality are good. We had our dinner after returning from the train tour. The restaurant is in the same... building of the train station. Big shout out to Katina for taking good care for us. Definitely going back if we are around. Read more
Too many dirty tables when we walked in (13 which all sat 4 or more so really 26 dirty tables).\n\nMenu said Kaiser bun for the... hot Italian sandwich but I got served a Hamburger bun, they are not the same thing.\n\nSoup was good. I loved the space anddecor. Lots of comfy seating options. Will be back to try it again and hope that the space is more clean and items come out asadvertised.\n\nService was lack luster and waitress made me feel rushed to order (without making recommendations or explainingthe menu in anyway, they gave four different menus when you sit down lots to absorb) and then quick to take payment. She wasnice enough but I just wish she had engaged about the food options or tried to up sell us in any way.\n\n\"What do you want?\" Read more
We decided to try this pub out after our train tour for dinner. We were seated promptly… and that was the only positive thing... I can say about the staff. We were not acknowledged once even though 2 of your waitresses walked past us several times. When thewater was served to us by having the glasses slammed down on the table, the waitress did not acknowledge us or answer when wethanked her. We waited another 10 minutes watching as servers continually walked past our table and not once were told we’llbe right with you… they weren’t even busy. We ended up walking out and again without anyone acknowledging us. Worst serviceI have ever experienced. Read more
We (six) came for breakfast. The breakfast menu had plenty of selection. The items we ordered were all excellent and... plentiful. The service was fabulous.\n\nTake note: this is a sports pub rather than a pure restaurant so expect that it can getnoisy. Also, the air conditioning works very well so eat quickly because hot items will cool off quickly too.\n\nAll told, anexcellent location and apparently fairly new too. Enjoy. Read more
Great breakfast, great location! Had eggs, bacon and French toast! Well worth the visit :) we will be back!
Veggie wrap was good.. Chickpea salad is a rip-off - too much turmeric in it with absolutely no taste. For the Agawa train trip,... better to take food elsewhere or from home, than relying on this food.. Read more