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Reviews for Esposito Bakery in Saugus, MA

Donna Sordello 1 year ago
1

BEWARE!!! I ordered a Carrot Cake on 10/26/22 for pick up 10:30 am on 10/27/22. The 94 year old birthday girls favorite cake is... carrot cake!! The cake was in the box from 10:30 am to 1:30 when we sang Happy Birthday! The cake was beautiful! However,when we cut into the cake it was ITALIAN RUM AND FROZEN SOLID IN THE CENTER AFTER THREE HOURS! We were expecting carrotcake!!!!!! When I personally went back into the bakery and told the woman behind the counter of their error her response to mewas ?did you bring the cake back?? I was in Framingham, we sang happy birthday and cut into the cake! Was I supposed to pack itup and drive back to Saugus and leave the party?? She was actually arguing with me as though I was wrong!!! I asked to speak tothe manager and she told me she won?t be in until the morning. I Gave her my name and phone number and told her to tell themanager to call me, and she told me ?she won?t call you, she has 20 other names and numbers over there that she won?t call backthere?s nothing I can do!? This is no way to run a business! Read more

michael mccusker 2 years ago
3

Not terrible, but disappointing. Went in today looking for a chocolate cake. Both people working told me multiple times the... cake I purchased was chocolate. The cake was very much not chocolate. Read more

Rainey Pereira 2 years ago
5

I absolutely loved the desserts!!!! They were so fresh and tasted amazing!!! I won't be going to any other bakery ??????

Teresa Deranian 2 years ago
1

BEWARE !!!!!!!! READ BEFORE ORDERING!!!! If I could rate this place a 0 I would have . Staff is beyond rude !!! Special... ordered 2 cakes one of which was for my nephew with severe Anaphylactic allergies, which I listed and reiterated to them 4times!!!! They did nothing but say ?yes, he will be fine to eat.? When we brought one of the cakes to the birthday party, theorder was made wrong . The one for whom was for the birthday boy with the allergies was made with strawberry and walnut filling!!!! BOTH OF WHICH I expressed he was allergic to . When we went home and cut into the second cake that order was wrong aswell!!!! I called and they pretty much did not even care and told me to bring the Cake back in. Once I did so, they took thecake and then refused to give me my money back ! NOT to mention frosting is loaded with food coloring and totally taste likeover powering chemicals !! Safe yourself the aggravation and disappointment and find another bakery ! Read more

Johnny 2 years ago
3

Personally I?m not a fan of Italian bakeries. Everything tastes the same, loaded with sugar and white flour. You walk in and all... you smell is sugar and that fake almond odor. They are a dime a dozen in the Boston area. This one is just as good as the restof them. Breads decent. As mentioned, it?s not terrible..it?s just an Italian bakery. Not for me Read more

Dwayne Helmick 3 years ago
5

Wow, nothing like this in South Georgia! Great service, delicious pastries!! Bismarck and Lobster Tail Pastry were out of... bounds!! Read more

Milena Silva 3 years ago
5

I love this place because the pastries and the bread are always fresh!

Wendy Lombardo 5 years ago
5

ALL I CAN SAY IS UNBELIEVABLE! SO GOOD AND EVERYTHING IS BEAUTIFUL! ART WORK ON THE CAKES AND CUPCAKES ARE INCREDIBLE! YOU HAVE... TO GO! Read more