Reviews for Heritage Inn Hotel & Convention Centre in Saskatoon, SK

Checked in for 2 days, was clean and nice. The tv in room was not working properly so told front desk they had us change rooms ,... as there was no tvs to swap. Abit of a pain but we changed rooms. Ordered breakfast from down stair restaurant, it was tasty butthey messed up order , no toast and no hash brown on one order, told them about it and said they would give it to us next day. Well we went next morning to collect and the guy was not going to give what was missing from yesterdays order!! Made fuss abouttoast!!! They charged a hold of 400.00 on my credit card twice and they seemed to be confused at front desk! Not a bad place tostay Read more

I recently stayed for a conference. When I showered there was no slip mat for the tub and no bars for stepping out of the... shower. This is a safety problem as I have a slight disability. The food for our banquet was not fully cooked. The chicken didnot come off the bone and did not taste right. The vegetables were cold and not cooked I would not stay here again Read more

This hotel was nice and clean. I got offered a complimentary breakfast at check in which was a pleasant surprise. My only... complaint is that the desk in the room had slanted edges. I didn't notice until I had put both my computer and my cell phone onthe edge of the desk and they both fell off. This seems like an odd choice for furniture in the room as it reduces the usablespace of the desk and serves no purpose. I liked that they had an extension cord near the bed for me to charge my phone asthere weren't any free plugs near the nightstand. The free breakfast was tasty (I had eggs, bacon and hashbrowns).Unfortunately, there was only one server for the whole restaurant so it took a while for him to come and take my order. Once hedid, breakfast arrived quickly and it was cooked well. Read more

For starters, a $250 deposit for a room is outrageous. We were charged $450 ($250 deposit + $200 preauthentication fee). The... room was small, beds were okay. No full sized towels in the room. When we asked from desk for some, they said they did not haveanymore and said they could only give us 4 more hand towels (we had 3 people in our room). Apon checkout, we were then chargedfor the room. So now we have to wait 5 business days before we see the $450. Staff was nice but it did not make up for the poorservice in the room and prises. Will not be staying here in the future. Read more

I'm not one to write reviews but I felt compelled to share my experience with others looking to stay here. There were minor... inconveniences with our stay, we had brought them up nicely to the front desk lady and she responded with, "well I'm not the onewho picked the hotel." She was extremely rude with every response. Our room and hallways were filthy. All in all, it wasn't thenicest stay. Read more

VERY DISAPPOINTED TRIP!!!! There are a lot of Bedbugs in the room. My father gots a lot of bites. There was also an unidentified... purple-blue liquid on the hotel pillowcase. The cleanliness of the hotel was poor, and even the hair was visible on the bed. Thefacilities are poor quality and very old. Really needs a deep clean. Read more

Positive: the parking lot is pretty good. Negative: Terrible and Disappointed!! There were a lot of bedbugs in the room. My... father got lots of bites. The equipments in the room are old. The cleanliness of room was terrible. Even you can find thedisgusting unknown blue-purple liquid on the pillowcase. Read more

This hotel was wonderful and I will definitely stay again! Front desk staff was very friendly, room was clean, beds were soooo... comfortable. Bathroom was clean. The vouchers for breakfast were the best part! Getting to order a hot breakfast instead of thetypical continental breakfast was so nice. I think its better for hotels to do this than to put out food that doesnt geteaten/goes stale/etc. Win/win for the hotel and the customer! Can't wait till I have to go back to Saskatoon! Read more