Reviews for Pizza Pizza in Sarnia, ON
Ordered the pizza later but still except the food to be cooked the pizza dough was almost raw inside gooey and not appetizing at... all the bacon that comes with the order was rubbery and chewy not crispy. Just a bad experience would think the late staff wouldput more effort for people that order later Read more
Absolutely despicable customer service. Complete ripoff. We ordered 5 pizzas and were tracking the order on the app. Usually we... get notified after about 20 minutes the order was ready for pickup. Over 30 minutes went by, and at that point, the order shouldbe free. That's their guarantee. I went into the store, and waited for one of the workers to notice I was there. There werethree of them but they were too busy talking to look over and see I was waiting. Finally one came over and asked if I waspicking up. When I said yes he brought them over. Worker: "So these were paid for already, yes?" Me: "Yes, but it was over 30minutes so they should be free" Worker: "No, no, not free. The pizzas were ready 35 minutes ago and no one was here to pickup." I ordered at 6:55pm, and this conversation was happening at 7:30pm Me: "How were they ready 35 minutes ago, I onlyordered at 6:55?" Worker: "Yes the 5 pizzas were made in..... 6 minutes and no one was here for pickup" Me: "But if they wereready that quick, why didn't you update the app?" Him: "Clearly the application is faulty, you'll have to call help desk" Me:"No it's not faulty, I kept refreshing the app to see if anything would change but it always said order is being prepared." Him:"That is a problem with the application, call help desk. The pizza was ready in 6 minutes so it's not free." At this point, hestops talking to me. He then throws away the receipt on me so I can't see it. He goes into the fridge, throws the dips on thetop of the pizza boxes and runs into the back. I had to call him back because he forgot the drinks I had ordered as well. Hehuffed back up, grabbed the drinks, threw them on the counter, then ran into the back and hid behind a corner. The pizza wasbland as well. Dryer than normal, and barely any sauce. If you want pizza in Sarnia, go somewhere else. Pizza Pizza is a ripoff,and have no customer service skills at all. EDIT: Called customer care, was told the 30 mins or free guarant Read more
Really good place yo eat pizzas. Staff is really helpful and they gave me a good pizza suggestion. I met a employee named kapil... he's really polite and really happy person. I love their services. Read more
Had a great experience at Pizza Pizza Sarnia location today! My cheese slice pizza was delicious! Staff were very nice and... helpful! I definitely recommend them to everyone! Read more
Found a human hair in my Pizza. Ordered a medium Pizza from store 49 Finch Drive Wilmington Street Sarnia Ontario. Details are... in the invoice. I called their customer care, spoke to Adnan. They could not offer any satisfactory redress. If there is a humanhair in the pizza, you guys can very well imagine how Pizza Pizza makes it's pizzas. Total disregard for cleanliness and foodhygiene. Reconsider my review before ordering pizza. Rajneesh Read more
I have tried many places for pizza in Sarnia but pizza pizza is the best amongst all......The staff is very respectful and... friendly......Jalapeno poppers and Half moon cheesy bread is a must try..... Great deals available at this place.......Itsatisfies our late night cravings Read more
No seasoning forgot to give dip ,,ordered pizza as well same like this dry crust raw dough taste. ???????????????????????? not... at all fresh toppings or dough use here.. not at all recommending Read more
Had a very poor experience tonight at the Sarnia Pizza Pizza on Finch. I ordered 1 small pizza to take home for my kids, they... told me it would be 20 minutes, it took over twice that amount of time, I waited 40-45 mins for a small pizza. I asked if theywould give me a couple dipping sauces for the long wait I had to endure. The manager on duty Kapil was extremely rude andcondescending toward me for my asking them to rectify the situation. I stated I would be writing a review and he said he didn?tcare. I will not be a repeat customer. Read more