Reviews for El Pollo Loco in Santa Paula, CA
I purchased two large coleslaws the other day and they were only about 70% full why am I not getting a large I paid for two... large ones and I'm getting a medium. Read more
Okay, really was craving a double chicken bowl but then I really wondered if there was really double chicken ???????????? & much... to my surprise it really NOT I gathered all the chicken they put & it really doesn't have that much chicken in there bummer ????I took pictures & Wow such a disappointment ????. See pictures. I don't agree with the amount but it's what it is....tortillasare bigger than the amount of chicken they serve in this bowl.....booooo... Read more
Staff was friendly courteous and professional ask for extra condiments they were given to me with no fuss food was prepared and... a timely matter everything was fresh, would recommend this restaurant to family and friends. Read more
Chicken was so tasty, but the taste was hand soap from the restroom. So bad I had to leave half of my meal on the plate to be in... the trash . NOT GOOD, PEOPLE!!!! WHATS WRONG WITH YOU??????? Read more
Don't go to this location i ordered some food through the drive thru & they didn't put the sour cream on the side like I asked... not to mention the fact that the girl who took my order cut me off without letting me finish. I understand you guys have a rushbut good customer service is key even if you have to take your time. Read more
It was good fresh grilled chicken, the Familia combo came with two sides to choose from, salsa, and tortillas. I didn't like... that I got it to go and they didn't put any plates, napkins or forks on the bag. Read more
Decent service and food. I feel like when you order a burrito here the size changes every time. One of our chicken avocado... burrito was almost the size of my kids BRC. Read more
We have been here many times and it is always good. First, going thru drive drive up is not a hassle because the person taking... the order gets it right! Don't have to keep repeating the order!! The food is consistently good and fresh. Read more