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Reviews for Subway in Santa Monica, CA

Josh Walters 1 year ago
2

This location used to be decent. The staff were quick and efficient and get the whole order done fairly quickly. Not the best of... sandwiches around but they were okay. The last 3 to 4 years or so it has gotten worse. It seems like all new staff andbasically all the staff barely understands English. You can request something simple like a Footlong wheat bread with just tunaand cheese and they start making a 6inch flatbread sandwich with veggies instead. You need to repeat the same order to them adozen times before they understand what you want. The food also seems to have gotten a little worse recently. It seems like itis generally empty every time I drive by there or stop by another store nearby. If they hired people like the previous employeesor at least have people who are bilingual then they could have a better customer base. Read more

Michael Fettig 2 years ago
5

Let me start with this, I just had the best Subway sandwich I've ever had. Ever... I was also very impressed with the fact the... gentleman behind the counter washed his hands and forearms and changed gloves alot, and the restaurant seemed very clean aswell. But that sandwich... wow!! Read more

Brendan 2 years ago
1

They said they were going to do my order ?fast.? They didn?t share that what they meant was not cook the meat. I got serious... food poisoning. Don?t go here. Read more

George Montes 2 years ago
1

Stopped here to get a sandwich for my daughter, it was 840p. And the worker inside had already locked the doors. I wasn't the... only one who was knocking either. Very disappointed with the service. I would under stand 5 min before closing but 20mins is alot. The worker inside look to be making something for himself. Won't be going back here. I don't really write reviews, I justwanted to let everyone know and hopefully the owner/manager will take notice as well. Read more

diego marchavsky 5 years ago
3

Well you know.. every place has its good days and its bad days. Today was not a good day for this branch, very tired two ladies,... they could barely care less. The only reason why I gave them three stars is cuz I've been there in the past and it was good. but in general well maintained and pretty clean. Read more

Alex Boerum 5 years ago
3

Friendly service and nice people. But overly nice... even when the door didn't open, they'd say "HELLO, WELCOME TO SUBWAY" when... no one was walking in... I thought I was going nuts! We weren't charged for a sub we ordered and so we went back and paid theman extra $10. They were very grateful. Read more

Aryanna Irwin 5 years ago
1

If you looking for a quick bite that you can enjoy do NOT stop here! ladys speak hardly any English place is full or homeless... and they make it FREEZING COLD SO YOU CANT even enjoy your quick meal. I mean the A/C IS ALWAYS ON AT 60 DEGREES with two fanson high made my sandwich cold before I was done and it was a six inch. Read more

Tiffany Hogan 7 years ago
5

I always enjoy walking into this Subway and being greeted warmly by the employees there. Brenda and Yesenia are fantastic- they... provide quality customer service and work hard to make sure my food is prepared quickly and with care. Read more