Reviews for Red Cap (C&D Burger Shop) in Santa Fe, TX
Slowest service ever. Only 2 employees working I get that. But this was well past dinner rush, 1 family inside and I'm 2nd in... the drive through, 1 behind me. 10 minutes to serve the 1st car, then I'm there. Sign says "BE PATIENT 8 MIN TO COOK ABURGER" Fair enough, I order a chicken finger combo, a burger combo and mushrooms. No special orders. Burger 8 min, ALL the restare drop and deep fry. Wait 10 min in line, get asked to pull around. 35min after order I finally walk inside to see wth. Served5 min past that. Management needs to hire up or workers need to bolt on some hustle. YOU WEREN'T BUSY. Shi++y job for shi++ypay, but you accepted the position. Read more
Decided to give them another chance! Called in my order! I could see it was ready when I got there! This is the order of onion... rings I paid over $3 for! And the burger was terrible! And my food was cold as the counter person filled several ice cups forpeople! Read more
Red Cap is a Santa Fe legend. It may be outdated, but the food is good and the staff is always friendly. If you have anything... negative to say about the place, you must be a very unhappy person. The teenagers they employ, work their butts off and havegreat manners. Read more
Rather disappointing that it?s gone downhill. Was out on onion rings tonight unfortunately. Upcharges to use credit card, didn?t... see sign-inside, but May have missed. Not against such a thing, but rather be charged that amount and receive discount for usingcash. (Opposite) Catches you after you?ve already inserted cc card and then it adds it on you. Haven?t been in years, butsecond time in past week, tried again just to see. Fries are fair, burger tastes like thin frozen patty, but said it was fresh.Unsure if actually fresh or just not frozen, but pre-formed. Wasn?t the red cap I remembered in years past. If you want standardfrozen foods cooked style diner, you pay about what you expect for that quality for the burgers. Feel like some other items overpriced, FF side size is rather small for the price. It?s nothing fancy, not super fast, but if want a moderate price dinnerthat about sonic quality, but wish to sit down, it?s your place. With a bit of maintenance, a few minor food changes it could bemuch better (handmade burgers; homemade chili; slightly larger fry sides) I don?t know if the chili is homemade or not, but Ibelieve it?s older and is rewarmed in the microwave. Update: Stopped back by to try onion rings, no one came to counter. Stoodfor five mins. Went to restroom while waiting, no soap, paper towel, toilet was dirty. Came back and still no one. Read more
Location is outdated not very clean, server didn't look like she wanted to be working. The presentation of the food looked good... and didn't take long for them to make the cheese burger with fries & chicken fingers meal, sad to say the flavor was lacking andit was overpriced Read more
Places like this are getting harder to find. Was busy when I visited, so service was slower than it was the last time I... visited. The person behind the counter was very friendly and was moving fast to get the orders out. Nothing fancy here, but thefood is good. Normally I get a burger here, but today I tired the footlong coney and fried green tomatoes. Read more
Great steak fingers. Service was a little slow, but based on the help wanted signs they may be short staffed. Everyone's food... was good, and the prices were good as well. Read more
Another staple in our lil town, location could use some TLC and the workers could use some smiles on there faces. Cooks could... have season the meat a lil better super juice but no flavor, great fries but shouldn?t call the ?Cajun? fries since they arejust straight arbys fries. Read more