Reviews for Jack in the Box in Santa Fe, TX
Food tasted fine but the guy at the drive thru window kept getting our order wrong and it took 6 times get it correct , then... gave us attitude and we only got part of our order. We wanted 4 plain sausage and biscuits, which should have only cost appx $6,he was charging us for the sausage egg and cheese biscuit for $4 each, every time we told him that was not correct, he'd ring upthe same thing again (5times), we tell him no 5 times, finally some one else rang it up correctly. I understand if he was new ordidn't know how to ring it up correctly, then ask how to when the customer is telling them over and over it's not right and theykeep doing the same thing and then give the customer attitude. Take him off the window because no one wants to deal with thatafter waiting for almost 10 minutes for him to take your order and then get it wrong repeatedly. I would have just driven off ifthere weren't cars in front of me and a line of cars behind me. I love it when David is at the window, order is always right andhe is always friendly and smiling. Read more
They got good service , good food most the time but tonight me and a friend tried to come in and the restaurant was open drive... thru was open there were two other vehicles waiting and no orders were being taken we waited 15-20 minutes hungry and no service, also there's no where between here and Santa Fe open at 2 am Read more
A terrible franchise amongst mediocre franchises. Sometimes they aren?t even there. I was wondering why the people in front of... me were honking and then I realized it was bc nobody was even at the window. Just gone. No service. No sales. If this wasn?t theonly late night spot here in Santa Fe it would def be out of business. It should be. Read more
I ordered food from Jack-in-the-Box and there was caterpillars in my lettuce. When I contacted the manager at Jack-in-the-Box... she said that there was nothing that they could do about it because they know that they clean their lettuce. Refused to doanything about it. said that they would give me another chicken sandwich but why would I want another one when my first one hadbugs. Read more
Jack in the box is good for a quick meal not the healthiest but the quickest, the Jack in the box in Texas City had an... unexpected morning drive-thru customer through the side of their building. Read more
Nice clean dinning and restrooms. Very nice employees. Great customer service. Great drink selection. Not very expensive. Easy... location to find from the road Read more
Our hash browns were so old they were hard as rock. They couldn't even get a simple ham, egg, and cheese sandwich right. Worse... breakfast ever. We just wanted something fast and simple! Never again ! Read more
Check your taco lettuce, this day it is old, in fact so old it is dry literally crumbles and turning brown. On the inside the... lettuce is gushy and smells bad. I tried to call 4 times, and no one answer, no voicemail either. I just wanted to let them knowto check the lettuce for future orders. I am already back at work so I cannot get back over there. Window service was good so 2stars, but no phone answer and whoever is making the food is not checking product. Read more