Reviews for Domino's Pizza in Santa Clara, CA
I just went here about 30 minutes ago, and this was the worst experience I?ve ever had. Horrible customer service. We got the... pizza, brought it home and the cheese was chunky and falling apart- not in the good way. It was also burnt yet obviously notcooked thoroughly. I don?t recommend going here at all. Read more
Please do not go here, they mess up your order and are not willing to help out. But dominos is trash anyways what to expect.
The 5 stars are for the pizza and wings. Parking to get your carry out order IS atrocious at best. Have them deliver, take a... Lyft there, bicycle, skateboard, or even teleport there. The point is DON T DRIVE THERE!!! Read more
It was pretty okay. They don't put too many toppings on. But for fast food pizza, it's pretty darn good.
PLEASE DO NOT PATRONIZE THIS DOMINO'S. DO NOT ORDER ANYTHING ONLINE! THEY DO NOT HONOR ONLINE PURCHASES! THEY WILL STEAL... YOUR MONEY AND NOT DELIVER THE PIZZA! THEIR SYSTEM WILL TAKE ONLINE ORDERS UP UNTIL THE TIME THAT THEY CLOSE! THEIR HOURS OFOPERATION ARE NOT AS THEY ADVERTISE. WHEN YOU CALL THEY WILL GIVE YOU THE RUN AROUND. THE CORPORATE OFFICES IN MICHIGAN ARENOT TRUTHFUL AND WILL NOT HELP! My son is a student at Santa Clara University. While studying for finals a few weeks ago,Saturday, March 12, 2022, he ordered a medium pizza and soda (cost $31.66 "RIP OFF") online for delivery. He tracked the orderusing their tracking system. After 30 minutes his order never moved from the "prep" stage of tracking. He called the store andthe line just kept ringing. He called me and told me what occurred. I too tried to call the store and it kept ringing. Sincethe credit card he uses is mine and in my name, I contacted the Domino's the next day Sunday, March 13, 2022 when they opened at10 am. The guy who answered the phone told me that he did not know how to work the computer and to call back to speak with themanager at 5:30 pm. I called back at 5:30 and was put on hold for over an hour. When someone came on line I said "Hello" andthey hung up. I called back and the phone kept ringing. At 8 pm my son went to the store and they were closed. They aresupposed to be opened Mon - Sun from 10am to 11pm. Throughout the next week my son went back two more times and was told thatnothing could be done. I called 6 more times and was lied to by a person who told me his name was "Mike" who told me that hewould call my son to either issue a refund or give him a credit. He never called my son. Read more
Came to this store some times before, and had a decent experience prior. Went here last week for pickup two pizzas I ordered... through app. Came to know that the store was closed after reaching there. (Should have been updated in the app). The worst partis getting the refund. Have called them at least 3 times regarding the refund, still no response from them. Horrible customerservice. Read more
I would give zero stars if I could. If this is how you like your pizza, order from here. The staff didn?t think this was burnt.... Both cheese pizzas we ordered were like this. Really awful. Read more
Ordered a pizza and my driver arrived at my door upset because the number he called was wrong first off all he dialed area code... 405 not 408 it was even written down on my receipt! Area code 408 he even repeated it to me & still dialed it wrong Not surewhy he had to go back and forth with me for a mistake he committed before giving me my pizza. I was so confused as to why hewas being so rude he was the one dialing the wrong person that?s why no one was picking up. Read more