Reviews for Baskin-Robbins in Santa Barbara, CA
I'm not sure what rating to give this. I was at an event and wanted ice cream. I looked up the closing times and found out... they closed at 10pm on a Friday. So instead of leaving early I get there at 930pm. They were closed, the sign on the doorstill said 10pm and the girls inside simply looked at us and simply lipped "We're closed" Not worth getting angry about butseriously, just change your hours so customers are better prepared. Read more
NEVER order cake from here! I placed order over the phone for my dad's birthday since online option was not working. I emailed... photo per their instructions. Upon pick up the order was not processed. Staff said they received photo but did not order cake. What is a birthday party without a cake? Of course our dinner was ruin. Order cake from somewhere else. I emailed corporateto inform them of incident and they said someone would call me. I never received a phone call. It shows the BR can care lessabout customers. They forget without customers they will be out of business. NEVER again! Read more
My go-to favorite is the combo pizza - high quality ingredients and tastes better than the pizza chains. They now take credit... cards which is nice! Read more
Really bad experience ordering a custom cake for my moms birthday. The theme was rose gold and pink and I ordered a pink and... white cake for 75 dollars from baskin robins only for me to come pick it up and it was purple and not pretty at all they didn?teven offer me a discount there was a nice girl who worked there who tried to help me but the manager and cake designer weretelling her too bad there?s nothing they can do for me so I was forced to take the cake the employee there was nice enough togive me a free pint of icecream but definitely the last time I order a cake from baskin robins really very rude andUnprofessional and I advise other people to buy their cakes elsewhere Read more
Delicious treats finally got to try it such a cute little spot there menu has a wide variety. customer service is amazing they... make you feel welcome from the moment you step in there. The chimney cakes are absolutely amazing crispy crunchy outside withthe taste of churro they add ice cream of top you can create your own or choose from their menu definitely a must try . Read more
Oh you know 31 Flavors is is better than McConnell's McConnell's is for not for locals it's a tourist trap too expensive and not... worth it Read more
Same consistent rich and creamy ice cream for decades. Dark Chocolate Fudge is still my favorite.
I?ve been here 3 times now each time I have been more than disappointed. They are horribly inconsistent. They never have the... same hours and close early most days. They will refuse you service even when they say they will be open. On the website it saysthey close at 10pm I went there at 8:50 thinking they would be open another hour. They had a sign on the door saying they closeat 9pm now and the door was locked so they could go home early. The first time I went here they closed early due to an?emergency?. The 2nd time I went they were closing early due to a bug problem at 8:30 and thankfully I got there at 7:30expecting to get ice cream but unfortunately there register stopped working and we?re not taking orders. I will never come tothis baskin robins again and I advise any future customers thinking about coming here to not either. Read more