Reviews for Subway in Santa Ana, CA
I had a really negative experience at the Subway located at 15081 Newport Ave, Tustin, So I came to this location. The other... location wouldn't make my sandwich the way I wanted it, and asked me to leave when I inquired why they never had any tropicallemonade. This location always has a great team of people with great customer service. I've never seen the Subway signaturejuices out of stock, and I've seen them restock before it runs out. They even went above and beyond when I asked them to putcroutons in my sandwich. This is subway the way I like it! Read more
Stopped by today for a sandwich for my son and I. Needless to say great customer service and attentive server. I think his name... was Bryan. Any ways def will be going back, my son appreciated to be able to ask for a sandwich with out having a frustratedworker looking back at him Read more
I never write a reviews I?m usually the one reading reviews but this one tick me off a lot. I was there today May 27th 7:30... exactly .When I used to go they always have great customer service. it been 6 month since I came back. There was only a womanand a New employee getting trained. The woman took my order while the new employee did something else First of all I had torepeat my self 5x for the Italian bread and she looked at me as if she didn?t know what I was taking about. She then proceedsto tells me to tell her in Spanish. I am not fluent so I tried my best. Every topping I told her I had to repeat 2x or more shewould stop and look at me for 3 second no idea why . So we get to the register she doesn?t even push my order to me or hands itto me she leaves it there in the counter and says ?thank you? I had to reach almost by the registered just to get it and thenshe slightly pushed it . I was getting soda as I was leaving she was getting mad at the new employee because some other employeehad taught her how to clean different I guess she wanted the teenager to do it her way . I genuinely felt bad for the newemployee getting trained anyways subway please make sure she is certified to trained others with out an attitude or not havingpatience. Please have her take a customer service review course . Thank you Read more
I just want to say the ladies there are amazing however I did witness a girl with special needs being completely rude the lady... making the sandwiches tried her best to make the girls sandwich however the girl with special needs was just rude snapping herfingers basically reaching over to the lady to snatch her sandwich from the worker Please understand yes the worker knew you hadspecial needs but that doesn?t give you the right to be rude to her the worker is there to be patient with you and make sureyour order is perfect again doesn?t give you the right to be rude towards the worker and for you to take a picture of her forwhat?!? The worker was doing an amazing job Read more
Excellent dining experience. I came in during my lunch hour today and was helped by a kind woman with space tattoos. She was... welcoming and patient with me every step of the way and did not mind my complicated order. I hope to see her again on my nextvisit! Read more
All of the staff here can make sandwiches pretty proper.
Not a lot of parking. The sandwiches are decent usually. Seems they always have new people so you get uneven ingredients or... wrong portions unless you talk them through it. Got an inedible piece of chicken last time. Not sure what was wrong with.Texture was wrong and tough to bite through. Nice people but I prefer a place that just makes the sandwich without needing me toquality check the work. Read more
Usually, there is no line in the evenings when I have to pick up a quick dinner between meetings. My favorite is the meatball... marinara with provolone toasted on a Jalapeno cheddar bread. Then I load it up with Jalapeno, banana peppers, and pickles. Read more