Reviews for McDonald's in Santa Ana, CA
Took my order right away but had to wait very long for it. They also gave me the wrong order and had to wait even longer for... them to correct it. Other than that the food was good and place was clean. Read more
Fries were not fresh and when I asked for fresh one's I got an attitude then they weren't salted. Felt like I was asking for to... much so I just dealt with what I had. Read more
Spent 30 minutes in drive thru line. When I asked cashier why it took so long, she made a couple of excuses. She didn't offer to... compensate me for such a ridiculous wait. Major fail on customer service. Read more
Drive thru service is the worst here the girls name was: Jackie she was so rude terrible and didn't bother making my experience... any better. The food; was cold salty and soggy so annoyed, that I wasted my money here. I thought of going back and telling themwhat I felt and throwing the food at them, but that would only make me be like them. I emailed corporate and let them know.Sometimes I think well they were busy at least they were friendly! But not this place she was rude cold had no clue what"CUSTOMER SERVICE" means. Then I get home give my kids their food and the food was nasty. Its so upsetting and I will never gohere again ever.... Read more
I usually go to this McDonald's due to the fact that it's really close to home and every time I've gone there it's always... something. For example when i try paying with a hundred dollar bill they won't accept it that's been multiple time this happensand this time i pay with a hundred they accept it but i paid for a large order of fries and received something like a smallpicture is how i received the order of fries Read more
the employees feels like they are giving you sauces from their pocket money, especially the pregnant one with glasses
I have Never had such an incredibly an inexperienced manager such as this female who approached me and she told me to stop... taking pictures of the menu, when all I was doing was taking pictures to post for MapQuest as well as review. The manager thenwould not give me her name and walked away from me when I informed her of MapQuest and what it was because she was obviously anexperienced and unaware of your guys's reviews and MapQuest and city guides for map quest. An then the fact that she just walkedaway from me so rudely when I asked her for her name so that way she's well aware because she informed me she's never seen anyreviews so I wanted to make sure that she knew who I was because I am a MapQuest city guide but review as much as possible forall city's. I'm trying to get back into it an earn up points she's unaware of review charts and guides for certain cities andshe's obviously unaware of how people don't like to always come out to the restaurant and have to go pick up their food andthey'd like to see what's on the menu as well as what is in their budget so therefore taking these pictures puts that all on thetable an puts advertisements up on the boards for your guys's internet without you guys having to pay somebody individually totake pictures and and note all of your guys's prices and know all of your guys's sizes as well as what you offer. I was doingthis (without pay) and in doing so it saves you guys time and money to review you guys and advertise. Apparently yourMcDonald's franchise needs a whole new manager or employee's because they're not informed on what your guys's advertisementsare and how you guys advertise your company and how you guys get more customers without having to have your restaurants floodedwith people because unfortunately there's always a line at this store as well as the Customer Service is horrible very terriblyhorrid. And the food I would give your guys's food rating usually at 2 or 3 cuz by the time we get it it' Read more
What can I say about McDonald's it's average I just stop by for a quick coffee and a 8 McMuffin the breakfast is always good