Reviews for Jack in the Box in Santa Ana, CA
Ordered thru Gru hub only got partial order!
Went to grab some quick goodies, milkshakes and soda and cheesecake and the lady was rude and said they were closed. When In my... mind I'm thinking then why is Jack in the box paying you to be here right now but instead I asked, your advertised online and onyour posters outside open 24 hours everyday. She rudely repeated like I was disturbing her and her older Co working frominterrupting their humorous conversation, we're closed. This is not what I expect from a franchise or privately owned businessto allow employees make decisions of when they can order at a 24 hours location just to make their job easier. They get paidovernight wages so this is understandable and I'll continue to review this location due to this being the second time this ishappened. I love across the street and when I know a place is open 24 hours and I spend my time going there i believe i shouldget the service that is advertised. Read more
The monster tacos are back, I hadn't had one for yrs., forgot how good they were. Price was well worth it.2 for $3.00
Drive thru. Mini tacos I absolutely love. And a good deal on the. Lady at the window was friendly.
Customer service is horrible. Female who works in the mornings in the drive thru always has an attitude & doesn?t even wear her... name tag to top it off. Why work there if your not happy with your job. Not only that she read my order right and once I checkedmy food at home it was all incorrect, even my cheesy bacon burger didn?t even come with any bacon either and NEVER received myreceipt. Read more
My experience at the jack in box was not good my order was mixed up I order a ultimate cheeseburger Sandra gave me a kids... cheeseburger and I order again to order ultimate burger I got bacon ultimate cheeseburger mixed up my order again. I ask whatwas her name Sandra said I don?t have a name she close the window on me and told me to go away also on the receipt says oscarthat was not the person who attended me Read more
The Jack in the box from Bristol and civic center has the worst service it was horrible I went to get my kid food and they said... they weren?t accepting cash only card. As I was leaving the cashier told me that she would let me pay with cash but I wouldn?tget my change back and only the dollars bills. I said it was fine and after waiting for about half an hour my order was calledand I went to go pay I gave her 50 dollars and she tried passing them through the device it wouldn?t work, any bill I would giveher was rejecting by the machine. I asked if there was any other way to check the bill and she said no. She told me that shewasn?t going to sell me the food because the machine she was using didn?t work. I waited for half an hour with horrible customerservice but I overlooked it just to get my kid something to eat and ended up with nothing. They refused to sell me the food orfind any other alternative. I didn?t have my card on me so paying with it wasn?t a choice. I went to another restaurant and withthat fifty dollar bill that wouldn?t go through in jack in the box I payed with, in McDonald?s it went through? Read more
Drive thru not open 24 hours. Came at 3 am and an employee said it was closed. Come at your risk.