Reviews for Jack in the Box in Santa Ana, CA
Food came out fast & service was great! Outside restroom was out of soap but other than that everything else was ok! ????
Ordered a munchie meal through the drive thru, they had me pull up to the window, pay, and then told me to back up behind a... yellow post and they would signal me when my order was ready to pull back up to the window again. That?s a very strange process.Otherwise food was good and everything was fine. Read more
Overall Experience Was Ok. Nothing To Complain Or Make A High Remark. The Food Is Good. Same Food Selections From All The Time.
Went to order some food at 1pm October 24th, the drive thru employees refused to give me sauces for my 3 orders , I purchased 3... combos and they only wanted to give me 2 sauces only for my nuggets and refused to give me any sauces for my other 2 combos.They said they charge for sauces but I don?t have this issue any other location , what is going on???!? Also they ripped myreceipt and gave it to me in pieces !!! I don?t like this location anymore! My fries were all hard and stale on top ofeverything then they said they ran out of Dr . Pepper too !!!!! Just a horrible experience and the workers had a bad attitudeabout the sauces!!!!!!!! Read more
First Visit...Best Jack in The Box I have been to in Years! I went around 12am drive-thur. Fast Friendly response, menu clean... easy to read, parking lot clean, good lighting. I pulled up to the window, Friendly, Pleasent employees, spotless in the inside,everyones apperance was clean. Only a couple seconds for my food. When I made it back to the hotel, my food was Fresh, Hot, andBeautiful. 5 Star Overall experience!!!!! Im Very Impressed with this Jack in The Box, considering the time I arrived. Read more
Horrible, I just went there 30 mins ago and who ever is working this location at night is slow, in organized, sloppy, bad... attitude, and they also screwed our orders up. Over all one of the worst experiences I have probably ever had in my food serviceyears, and I got food poisoning at a Moe's when I was five and I'd rather that a 2 star experience. Read more
The dining room hours state that they close at midnight. I arrived before midnight and the doors were locked. I waited in the... drive through line on foot to be denied by the staff and on call manager. I?m traveling from outta town and just wanted somefood walking distance from my hotel. This was ridiculous, I even told the manager that I was present before midnight at the doorand it was locked. Read more
The bathroom was absolutely disgusting. Toilet paper was scattered around the floor, there wasn?t even a soap dispenser so you... can?t even wash your hands. They are charging extra for ?dipping sauces? even if you had them included in a mobile order. Iwould not return to this Jack. Read more