Reviews for Chipotle Mexican Grill in Santa Ana, CA
The service here is great. The food has not changed much and has stayed consistently good. ???? The dining area is not the... biggest and doesn't stay clean all the time, no fault to the workers, mostly just many customers. The drink/utensil/napkin areais pretty small and awkward if there is evr more than one person, although not much more than a typical Chipotle. Read more
Incredibly rude staff that refused to let my frient pick up my order without the conformation number, when several customers... before AND after simply grabed their orders without having to show a conformation number. Male server was incredibly rude andnot understanding even when I came to pick it up myself afterwords Read more
Won?t ever be going to this location again. Big fan of Chipotle and usually a fan of their customer service, just definitely not... at this one. They seem to usually be in bad moods and rude. I would go there 1-2 times a week and it was always the same. Ialways tip if the service is deserving and I gotta say, I can?t remember ever tipping once at this location, I always just wantto get out of there as soon as possible because the awkwardness of how they treat you. Lastly, the portions at this location arelaughable. Im not going to keep paying average 15$ for one person for one bowl and some chips when they give you small childportions. Read more
Quick fast , orders . Get you in and out ! Friendly and good food.????????????????????
Disappointing, ordered a chicken quesadilla and they did not add any chicken to it, the price to proportion is terrible here. Do... not buy from here ever. Read more
My family and I will NEVER go to this Chipotle again. My daughter found this leaf in her steak bowl. I sent their corporate... office an email and apparently don't care, as we did not hear back. Be careful and look in your food before you start eating.The Guacamole was absolutely not edible either. The avocados used were very hard. Very unfortunate!! Read more
For the last 5 years, this is one of my favorite restaurants because of the services, the atmosphere, the flavor and... plentifulness of the food... Today, as usual, I ordered my Barbacoa Salad for takeout and what a disappointment !!! The $10 bowlis only almost half full... I'm wondering if this is just my unlucky day or will it always be like this?!? I guess I'll try onemore time, if the same then bye bye Chipotle Read more
Ordered 3 bowls and chips online. 1 was fine, the other 2 even combined isn't a single bowl worth of food. The bag of chips... had 9 chips in it. 9! Ridiculous. Read more