Reviews for Chipotle Mexican Grill in Santa Ana, CA
Typical Chipotle. Feed homeless lady there who was sitting in the dining area. Gave her $20 and asked her to take care of... herself tomorrow on Sunday. Read more
Any Mexican truck food is better. If you are hungry it's ok. If you like Mexican food this is not the place.
Re: very rude server Location: Bristol St. Costa Mesa, Ca I was starving and tired expecting a lovely evening at Chipotle, and... there's only one customer being served in front of me and later 2 came in. I was served by a polite and kind lady. I asked toadd vegies and pointed the salsa I want. Another server next to my server was moving fast and helped scoop vegies and slammed itto the bowl and tried to hurry me, asking me like "make it fast" and to say red or green salsa instead of pointing at it , itmakes slower, customers are waiting (am I not a customer, I waited long also), she repeated twice because i didn't pay attentionat first, I didn't know she's talking to me. I felt attacked, disrespected, and like an unwanted customer. Regarding the foodserved, we always love Chipotle, only I noticed they served less everytime! Read more
The employees suck at communicating. I ordered 30 min ahead of time and my order still wasn?t ready. Then to make it worse they... got my order wrong. I just lost my lunch break due to their mistake. Do better! Read more
Last week, I went to buy some tacos 20 minutes before they close. I got so disappointed, because they put so little meat on my... tacos. The cashier was so unfriendly and in a bad mood. I understand that they want to go home. But I wasn't there 2 minutesbefore closing. It was 20 minutes before closing, and it's their job to take people food orders. If they don't want to work,just don't work, and let other people do that job. I got so upset. I won't go back to that chipotle again. Read more
In the middle of a lunch rush with the line outside the door....I was just in the store To get a burrito bowl. I was told they... did not have $1 bills after I tried to pay with the $20 bill. How can you tell me you don't have any money in the register andthen I ask for the manager and 10 seconds later she pulls out a stack of $1 bills.. Seriously you cannot tell a customer thatyou don't have change when you literally have change!!!!. Then I get attitude from the cashier who doesn't even say thank youand they throw my money at me. I won't be back don't worry!!!! Read more
As many people know Chipotles are a hit and miss depending on the people doing your bowl or burrito this time I went the guy... that prepare my bowl was putting extra on everything that I ordered I was very happy and the bowl got me full so I was pleasedthat I came to this specific establishment Read more
+2 stars for the location, a clean dining area and usually having plenty of staff to move a busy line along. -3 stars for the... service for the following reasons: every time I go, I ask for "very little" or "light" sour cream on my burrito or bowl, andthe server (whoever it is, they all do this) always takes the serving spoon and puts a huge glop of sour cream on it, theirnormal amount. Completely ignoring my request. I even started to wait until I had their eye contact and attention, and made myrequest louder in case they couldn't hear me with all the vent and ovens in the back. Same thing. Then they (again, everyemployee working the supply line) proceed to overstuff the burrito beyond reason. When they roll the burrito at the end, youcan see ingredients spilling out from the sides, but as long as the aluminum foil is wrapped around it, they don't seem to carewhat the quality of their product is on the inside. Sure enough, it's a complete mess to eat. Do yourself a favor and go toBaja Fish Tacos across the street: better service, employees who care, and food that is prepared well Read more