Reviews for Auntie Anne's in San Tan Valley, AZ
Would not honor digital coupon. Didn't tell me until after it was clicked and could not be used after 9 minutes.
Waited longer than expected, pretzel torn up and put in bag, missing sauces, and they put a cinnamon flavor with a garlic one... instead of putting the garlic with the regular flavor. Is there no management there to look at quality!? Read more
Ok I've never had a problem but lately i have last few timews they didnt have any ready. Went yesterday Nov 2 at 5:30 pm and... the girl.had nothing made. She said I can wait about 5 or 6 minutes and she can make some. It wasn't busy and she had the timeto have them made and ready its rediculous that people cant do a simple job when its not instead of wandering around lookinglost. I went to QT instead and and had pizza and pretzels. Read more
Everytime the pretzel bitzs are burnt! 5 times now over gone in the last month. Employees need to be retrained.
Never open,alwasy bad employees, the employees never have pretzels in stock. It seams this company and its employees are more... consurned about not carrying about the needs of the customer just the needs of doing nothing as little as possible work ethic sad could be so much better.. Read more
I wish there was another Auntie Anne's near San Tan Valley as this place is a joke!!! All the employees are young kids who have... no motivation to work! Half the time there sitting around talking while 1 person is acutely working! Employee's who are notworking sit in the lobby talking and holding up staff that are suppose to be working as well as swearing ALOT! I usally do aphone order for the pretzel dogs as it's more convient than waiting for it to be made! I usally do this 2 times a month. Welltoday I call and I'm told I have to do it online??? Really like I haven't tried that!!!! This location does not have theability to take online orders yet I'm told they can't take a phone order??? I explained this and she said well it should bethere as were not allowed to take phone orders! When I got there I showed her that the San tan valley location is NOTLISTED!!!! To the mangers please for the love of god hire someone who is older than 15!!!! Read more
I have to say I'm shocked that there are only 18 reviews averaging 3 and a 1/2 stars. This location should have hundreds of your... views of 1 or 2 stars. The food is fine and I generally prefer not driving out of the way too Wetzel's pretzels.. This locationthough I couldn't not recommend enough. Time after time my daughter gets excited every time we go to this Walmart of to getpretzels and again and again well after 10:00 a.m. or 11:00 a.m. They aren't even open and ready to serve. Today was my finalstraw. I intentionally planned my shopping trip so that they should be open.. We got to Walmart after 10:00 a.m. and I noticethey still hadn't been set up yet even though they were supposed to be open. We did our shopping and on our way out it wasnearly 11:30 a.m.(1.5 after they should have been opened). The Germans he The lights for the warm display were on so I got mydaughter excited expecting them to be open now. I get up to the counter and one of the people working said they haven't evenstarted making the pretzels yet.. Having to turn around my two-year-old got very sad. So rather than wait until they hadpretzels ready likely have before I decided to drive to the Queen Creek Walmart where there is a Wetzel pretzel. Go ahead andsave yourself the time of stopping by this location and just drive to Queen Creek. Whetsel makes better pretzels anyways andthey're almost guaranteed to be open on time.. Also.. Good luck in a call back from their corporate services customer careline.. Read more
Lady rushed us to order and attempted to give us 1 order of pretzels when we ordered 3 small