Reviews for Starbucks in San Rafael, CA
Staff was so friendly, but that's about it. I waited for 15 minutes for our drinks. I ordered my cold brew with white chocolate... and a little half and half with cold foam on top. Unfortunately I didn't taste it until I got down the road. There was no whitechocolate in it, and they put whipped cream on instead of cold foam. Now I have a useless cup of expensive coffee and I'm sad. Read more
Staff is rude unprofessional. Everyone had to wait for more than 15 minutes but another Target employee approached the stand and... got coffee cutting the line. I wonder why this type of favors are allowed in this Starbucks. Afaik no other Starbucks allowsthat. When I asked the barista why the other employee was served without standing in the line she was rude and disrespectful.She just gave me a look and asked how may I help you sir. Extremely disappointed ???? Read more
Drinks were made good and staff friendly. However twice I went in and found bugs and flys in the food compartment. Really lost... my appetite. Read more
Just don't do it, no matter how good it smells or how good you think Starbucks usually is. They seem to be out of most things... and got two orders wrong before me. They seem to be annoyed when you walk up and offer no help when they say they are out of aholiday drink that's listed on the menu. Out of tipple mocha, ultra caramel, iced coffee, and more. My drink took 15 minutesand in that time someone tripped the fire exit making the whole place beep loudly. FWP, I know but a review is a review. Read more
First one taste like milk and second one did to. Even with extra shots of espresso. I asked for no whip cream and everytime he... does put it on. I swear, if I'm paying over five bucks a drink then make it how I want it. If the customer service doesn't getfixed at Starbucks then it maybe its time to switch coffee company. Read more
The only drawback this location, is when sbux employees are on break, the target worker who fills in isn't checked out on making... more than simple coffee, couldn't even make a simple hot chocolate, otherwise I had no issues with this sbux location Read more
Nasty tables, asked if I could clean the table... Was told that she would do it. Never did, she spent her time chatting and... talking about nothing important. It wasn't busy... Cleanliness is not on the list here and customer service is nonexistent. Read more
Watery pumpkin spice latte. I ordered a medium/grande with caramel drizzle was charged nearly $7. Honestly the price was... unreasonable for how bland of a drink it was and I could have gotten something better for half the price at a drive through.Such a waste!! Read more