Reviews for Peet's Coffee in San Rafael, CA

Parking is always difficult depending time of day. My favorite Peets because staff is attentive, quick and updates you on your... order. Read more

I?m a loyal Peet?s fan for life and it?s taken me 6 out of 7 visits to this location to write this review. The culture here is... atrocious. Terrible training or leadership is highly evident at this location. As you can see from many reviews posted underthis location they are meant for other Peet?s, of which I couldn?t agree more. It?s hard to find a Peet?s with poor service andculture. But this location isn?t a 4 star, it really isn?t a 2 star in terms of places to enjoy what most would consider whatyou expect out of a craft coffee house of any kind let alone Peet?s. I wait here for 10+ minutes each time I order a drink AFTERI wait through the line and always witness sheer chaos in every direction. This morning, one of the baristas (with a coffeeshop full of people) actually shouted aggressively at a lady who was grabbing for one of her drinks that apparently was ?not herdrink yet? because it didn?t have the other drinks in her order placed into the carrier.. Peet?s, you really need to do betterwith this location. It?s a terrible representation of your brand. Read more

I still love Peet's, but the quality of drip coffee at this location has gone downhill since they hired a new manager awhile ago... (1-3 years ago). The dark roast is rarely strong like at other locations, and they almost never offer the staples that I love(House Blend, Major Dickenson's, French is ok). The food selection is usually less reliable than other locations, as well. Theother day I ventured to try a new flavor of dark roast (Sumatra is at least worth drinking, unlike the chocolate roasts whichare almost always brewing at this location), and the creamer was out. I calmly placed the empty container on the counter andwaited for it to be filled. No reaction from them, which was odd but I didn't react to the inaction. The milk ran out shortlythereafter and a man brought it to the counter in the same manner. This time they acknowledged the empty containers. Not a bigdeal, except that one of the baristas called me a Karen. I didn't even say or do anything, and that comment would have beeninappropriate even if I had. Maybe because I was the only one wearing a mask in the room? Anyway, thank goodness for the otherPeet's locations, it's just too bad that this one is closest to me. A few of the wonderful workers who have been there for thepast 10 years (when it used to be amazing) have stuck around. I can only imagine how hard it is to work for the current manager. Read more

Peet?s Coffee on 9th st San Francisco simply the best ! Scott a Thailand supervisor is the most wonderful person ever and makes... excellent coffee ???????????????????????? Read more

The best coffee in the world. Here served with Berkeley savoir faire. Great outdoor seating. The first time I tried something... called Cuban Cappuccino. Not sure on how authentic it is but it sure was good. Read more

I'm not usually a big fan of Peets but the service was good and the caramel apple latte was pretty solid. Not too busy late... Sunday morning and didnt have to wait long. Read more

This place is great. A lot of people like this place. Their service is quick and they recognize regulars that go in there. ... Their drinks are excellent as I always order a special order and they know what I want when I go in. Read more

Horrible bitter coffee (cafe latte and a cappucino). Undrinkable and not cheap. Very slow, disorganized service although only... me and 1 other customer. But the cashier and barista were very polite and well meaning. Read more