Reviews for Jamba in San Mateo, CA
New staff is awesome. The new manager saved this place. I'm ordering almost every day now.
Marisa was so friendly and helpful in giving us her drink recommendations. Her customer service is outstanding, and the drinks... we ordered were delicious! Read more
Marisa just made my day! I came in with a BIG order and the employee behind the register took the order no problem and made my... drinks fast. I left my wallet and Marisa went above and beyond to get it back to me! Thank you Marisa and thank you Jamba Teamfor being amazing! Read more
I really love coming to this Jamba Juice when I?m having a rough day. Marisa?s positivity is contagious and her customer... service is on point. She delivers fantastic smoothies with a smile on her face. Thanks for being so amazing! Read more
Slow service. Employees on the phone. 14 people was waiting. Terrible place. I can't believe how they are still... opening. Belive( 55 minutes for one açai blend.) Read more
Employees are playing music with adult language, Mother F'r etc blaring so loud that they can barely hear you make an order over... the noise. Not to mention numerous children listening to lyrics that I won't mention. I get that it is hard to find employeesright now, but no excuse for this...plenty of ways to avoid, correct this. Also my cup was half way full/empty depending on yourtake... Read more
I saw a bad review and thought man how picky, it's just JJ! But all these negative reviews are right! The two employees were... completely backed up with online orders, so they need more staff. Understandable, but they completely ignored me when I came in.I wasn't sure which register to go to, and when the employee finally approached one he just stood there without saying anythinguntil I asked "Do you want me over there?" The lady behind me got her drink first, no biggie, but seems weird. Definitelyirritated at the lack of customer service training, plus a year's worth of bad reviews on here that they obviously don't careabout, as they haven't fixed any of the same issues that keep coming up. Extremely poor business practice, save the "I'msorry..." replies! Read more
Marisa was the best . My 3 year old son is very shy but was yelling thank you and smiling when we left because of her service .... She decorated his cup for him, and the smoothies were the best jamba I?ve ever had haha. Thank you Read more