Reviews for Wendy's in San Marcos, TX
I love Wendy's food from biscuits and gravy to the chili. Recently moving to San Marcos and having a bad experience, I chalked... it up to a one off. After multiple second chances, my family will not go back...no matter how badly we want a frosty in theTexas heat. Today they were out of coffee. Out of coffee! So ordered a diet coke and got brown seltzer water. The Jr baconcheeseburger had all the right ingredients on a less than fresh bun. Oh Wendy's, I have loved you so. You are breaking my heart. Read more
When we went in, there was no one in front to take orders. Waited 10 minutes and decided to go through the drive thru. We waited... there for 20 minutes with only one car ahead of us that ordered, picked up and left before we could even order. Then they didn'thave one of my items available and had to tell me when I finally made it to the window. Overall, a fiasco. There were 5employees working! Read more
Food was cold again my nuggets and hamburger my baked potato was cold, raw and hard couldn't even eat it they knew that because... you can't cut it!! Calling to tell them so I can bring it back when traffic slow down but they keep picking up the phone andhanging it up this isn't the first time I have got bad service. (4 days later I gave Wendy's another try I ordered the ChickenSandwich with fries my order was really good so I updated my rating!!) Read more
Ordered online on a pc and when my partner went to go and pick up the food they couldn?t find the order, pictures/screenshots of... the email were provided as proof of purchase and the manager refused to give the food I paid for and her excuse was that theycould have been photoshopped. Who is out here photoshopping multiple images to get food Read more
Started placing my order through the drive through and the lady taking the order walked off. Another lady took my order but I... had to start over again. When I pulled up and they opened their window it wreaked of marijuana. The employees all looked highand they didn't give my drinks I didn't remember until after I drove off. Food wasn't good, the fries were stale. Read more
3 stars for food and order done right after confirming the order was correct 4 times. However worst customer drive thru service... experience. Management, encourage your employees to have better communication and listening skills, and general quality customerservice at the drive thru. Your female employee appeared under the influence of a drug at the window last night, Completelyspaced out. Read more
Every time we come here it gets worse and worse. They never make the food right and the quality is always bad. Ordered a Jr... bacon and there was no bacon. Chili didn't have the cheese or onions I paid extra for. Don't even have to say anything aboutthese fries. How lazy can you get? Noticing a trend here in San Marcos. Read more
This Wendy's is out of quite a few things all the time ! They never have shakes when I go to this location pretty much... guaranteed they won't have shakes from my experience. But when I have been able to actually order a meal they have available Iwanted I have no complaints. The order has been right and hot. Read more