Reviews for Shipley Do-Nuts in San Marcos, TX
Best donuts. The folks behind the counter and willing to answer questions and don?t rush you. Absolutely great donuts!!
Best donuts in San Marcos. And this staff knows how to get customers in and out. If I'm in a hurry, and I see a line at the... drive through, I still stop cause I already know theyre fast here. Read more
Terrible service. I came in at 5:40 am after my overnight shift for some fresh glazed donuts (a shipley?s staple). I asked the... server at the counter and she was more than happy to go in the back and grab some that were just glazed. But the baker in theback so no don?t grab those he can have what?s in the tray. I didn?t want to make a fuss so I accepted what I was given. Sureenough I got what I expect from the trays, Cold crusty donuts. Read more
I like this place primarily as it is convenient to me (although they close too early for me which is inconvenient). I'm always a... little disappointed with their cake doughnuts as they are not crisp on the outside like they should be for being freshly made.They also seem to lack a little in taste compared to other Shipley shops that I've frequented elsewhere. I don't know forcertain what it is but they are noticeably different ie. = not as good. The people her are always friendly and gracious whichcounts a lot when buying something as "special and necessary" as dougnuts. Read more
BEST DONUT PLACE EVER. NO DONUT PLACE CAN BEAT THEM. Been going for 15+ yrs. Even my kids love Shipley. Best variety ever.... There's a donut for everyone and Kolaches as well. Jalapeno sausage and cheese yummy with mustard. Read more
Taking care of the customer is important! I used to be able to walk in once a week, ask for a single glazed donut to be topped... with chocolate icing (took them less than 20 seconds), made it a point to let them know that I'd pay whatever the price for it,told them how much I appreciated it, and always tipped at least a dollar. Was told today that owner said no more. Trying tojustify what it was about my request that made this hard or unacceptable. Great people working there, unfortunately just anothercompany forgetting that customer service is also about going above and beyond for the little people as well. Read more
Excellent as always. I would bring my daughter in there before church when she was 5 years old. The manager then, invited us... behind the scenes to see how do-nuts are made, pretty big deal for a little girl! We've moved out of town and rarely stop by,and she's 17 now and he still remembers her and makes her feel special. Pretty cool...... Read more
Their savory kolaches are advertised containing separate ingredients (sausage, cheese, and jalapeno). Nope. It's just a sausage... like the kind you would buy in the freezer section at a grocery with the ingredients in the sausage already. The breading wasdry. Huge disappointment. I was going to give only one star, but gave two stars because the doughnuts are ok. If you want greatdoughnuts, go to Babe's. This place is more of a "doughnuts for the office" kind of place. I really don't know why they have somany 5 star reviews. The quality of the food, service, and establishment are at most 3 starts on a good day. Read more