Reviews for KFC in San Marcos, CA
Horrible service. Every time I use the drive-thru it?s an excessive wait time. This last time was 20 minutes. The time before... that was 30. And they always get something in the order wrong. Or don?t include everything. This place SUCKS. They definitelyneed new management and employees Read more
They should call this location something other than Kentucky Fried Chicken, perhaps "Whatever Chicken We Have Left Over". I... tried to order the 8 piece family meal ($26.99) and they said they had no original recipe cooked but maybe they had some ExtraCrispy (they would "look around" to see if they did). This was 4:30pm on Sunday, a full five and a half hours before they closedand they told me I could wait 30 minutes to get Original Recipe if I wanted to, but clearly they wanted me to take what they hadprepared and not get what I wanted. So essentially I got off the freeway to get what they advertise as being available and gotto wait 15 minutes in the drive-thru (I couldn't escape at at that point) to not get their signature menu item. Really, what ifyou went to McDonald's and they said "We're not making Big Macs anymore because it's inconvenient for us" what would you thinkabout this business? Read more
a minute agoNEW Came in at 11 and was informed that the lobby was closed. Was told that only the drive thru was open. I... mentioned why isn't the dining area open during your regular business hours? The manager just walked away and it was apparentshe was really annoyed because she slammed the cash register shut. She ended up allowing us to order but only take it to go.Upon ordering, we were informed that no original recipe chicken was avail.only extra crispy .Um ok...the there was no ice in theice machine. She.looked at my request for.ice cubes as if " haven't you done enough?"lol. By the time we left there weremultiple other people eating in the closed (for us) dining room. Look just because people have a bike doesn't mean we arehomeless. Treating customers like that is unacceptable. And plz get your.store in order and at least be comparable.to everyother KFC Ive.ever visited. Read more
I used to love their chicken wings. Not anymore. I don't know what's happened but they have the smallest chicken wings in the... world. Unbelievably small. They look like they came off of a parakeet. Given the fact that Wing prices have increased so muchover the past years and now they're almost a dollar per wing, I don't understand why they're giving you chicken wings the sizeof a quarter. I've had this experience the last three times I've purchased chicken wings at kfc. That's it for me. I don't thinkI'll go back there again. Times are hard, things are tight, prices are high because of covid and people are looking for the bestvalues they can find. KFC is not the place. Read more
Not anything special, but they got our order incorrect. We ordered two sides: one mac and cheese and one coleslaw. We ended up... with mashed potatoes and coleslaw which tasted fine, but I was hyped up for the mac and cheese by another customer. I complainedthrough their KFC survey thing online. We'll what comes of it. KFC isn't my first or second or (top 20) places to eat, so Iprobably won't go back for another few years Read more
Fish is always sitting around and they quickly fry it again. Resulting is oil soaked old fish. And recently the owner of this... franchise is buying different tarter sauce, not long John's famous tarter sauce. I love long John's but will not be returning tothis establishment until they change. Update came back to see if they are still using the wrong sauce and yes they are. Dearowners can you please get the original tartar sauce from long John's silvers instead of the cheap alternative you have beengiving your customers. PLEASE!!!! Read more
Great employees and great service at this location. I mostly go there for Long John Silver, but I like that you can buy from... both menus. They also have fried Twinkies right now, which are amazing and that?s coming from someone that doesn?t even likeTwinkies! Great for a quick bite and the variety of both places. Read more
Service was bad the manager gave me an attitude. When I ordered tenders instead of the original she got mad at me for changing... it. She was also giving other customers a bad attitude when they couldn?t hear their order. I wasn?t able to get the name sheseems to be Filipino. She also said my order was a special that came with only a Pepsi. Read more