Reviews for Starbucks in San Jose, CA
On-Campus Starbucks is very crowded where you are just better off going to the 2 other starbucks about a block off campus. This... Starbucks often gets drinks wrong and honestly, you get what you expect with only students working there (from what it seems).Nonetheless, as a student I can see the convenience of this Starbucks, if you go there at a strategic time. Read more
This Starbucks doesn?t serve water. The staff said there would be an extra charge for water. That?s no nice.
Went the other day. The line was long and there were two registers open. One of the baristas (I'm sorry, I don't know her name.... She's Black with glasses and braids with shells in them) announced that one line would be for people who wanted to pay withtheir tower card and another for people who wanted to pay by credit card/cash. She calls up anyone who had a tower card. No onewent up and they stayed in line, presumably to pay by credit card/cash. I decide to go up and order since I was paying throughtower card. This barista cuts me off and says I cut the line. I repeat what she announced and that I have a tower card. Sheproceeds to repeat herself and condescendingly tell me that possibly someone could have a tower card in the credit card/cashline. I was confused and went back to my place in line, but I did not appreciate her attitude or the fact that she embarrassedme over something she absolutely said. Read more
Had the honey almondmilk cold brew w/ extra shot! Had energy all day!!! 11 hour shift too... not crazy long shift but I did... fine. Thank you starbucks! Not too busy on a Sunday morning! Read more
Edit: took away one star. They're usually OK. At the very least they're all nice but their customer service could sometimes be... better. Today I Asked for an iced white mocha half sweet with extra espresso, and they gave me a regular hot white mocha (eventhough i said "iced" twice and watched him write it down). I didn't have time to ask them to remake it and i was really sad ):that coffee was my one good thing today and I was looking forward to it ): it?s so awful and syrupy because they didn?t evenmake it half sweet at all. I can?t drink it because of how sweet and thick it is. Update (a week later): Today I ordered ablack tea with guava. She told me they didn?t have guava... or any of the flavors... she said all they had was very Berryhibiscus (even though I watched a guy after me pick up a black tea lemonade with mango.????) I was like well alright that?ll do.When I finally got it it was thoroughly disappointing. No berries (they were out) and not even tea inside. It honestly tasteslike it only has syrup in it. Its so bad I can?t even drink it. I was expecting it to have at least tea in it but i think it?sliterally just water and syrup. It?s awful. Read more
It is 8 am on a Thursday and they have 2 people working. You know this is a rush time, the line is literally out the door, how... do you only schedule 2 people for this shift? Baristas are doing what they can but terrible management. 2 stars only because atleast the baristas are trying. Read more
Good Coffee and Ambience. But is busy and crowdy almost all the time. So the waiting time is huge. But people are super nice and... friendly. Will greet you with smile and ask really nicely, and will make amends for any of your issues with the order. Had awonderful experience. Also hot chocolate is awesome. I would recommend it to everyone. Read more
Although ambience and coffee is good here, the service hours is pretty much unpredictable. One day you go at 5p on a weekday,... they're closed which is something you don't expect from a coffee shop. Also, the orders take a lot more than other Starbucks andthey don't write the names or stick them on to the cups creating a bit of confusion. Read more