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Reviews for Starbucks in San Jose, CA

Craig Franklin 4 years ago
1

Very slow bad service. Staff does not listen, or care about quality of service. Got tea and oatmeal, the 2 easiest things to... prepare.... Tea and oatmeal were both luke-warm. Had to ask 4 times for cream and honey... They acted as if this was unusual anddid not know what to do. Read more

Jonathan Park 4 years ago
1

We're the only ones in line, and I waited about 2 minutes before I left. There were 3 baristas talking among themselves while... preparing drinks for those before us. No hello, no give us a minute we'll be right with you, just outright ignored me while theywere talking and laughing among themselves. This was the part that seemed so unprofessional. So unlike my other visits toStarbucks. Read more

Jayathi Puvvada 4 years ago
4

The store is at gate 22. It?s a small store but with a bit slow service. Be prepared for the long lines than security lines. But... waiting for coffee is worth I guess!!! They do have snacks like chips , popcorn etc., and their cups and tumblers available.It?s pretty same like the other normal Starbucks. Though there are 5 people working at a time in the store it?s quite a bitslow. Read more

Sneha Venky 4 years ago
1

The worst! First of all I said no ice. They give me a drink with full ice! When j ask them to change it, they give me only 75%... of the drink. This is ridiculous and horrible. If Starbucks cares about customers, they should change this! I will never go thisStarbucks again and I advice others to also take their drinks from so many other places like peets coffee. Peets coffee hasbetter service and is better use of your time and money. BTW this review is for the one near gate 22. Read more

Jason Bivens 5 years ago
1

The employees only talk to one another and are extremely slow in servicing customers in line. Stood in line for over 20 mins and... they served on average 1 person at the register every 3-4 minutes for no apparent reason. Avoid this location at all costs.There is another Starbucks by gate 12 that's much better. Read more

Sergey Blashkov 5 years ago
5

Nice small Starbucks with quite fast and friendly service. The coffee is good, there are few tables and complimentary sugar/milk... and etc. Read more

Kirill Tropin 6 years ago
1

This is the slowest Starbucks I've ever been to!! I haven't seen people nice that slow in an airport before. :)) 3 minutes to... take a simple order. Small line takes 30 minutes to go through. Don't do here, unless there is no line, it you'll miss yourflight. Starbucks - please fix this!! Read more

Filiberto Zazueta 6 years ago
1

That Starbucks located near terminal B gate 22 kind of sucks. Espresso machine is out and instead of having a note or telling... customers, just did a line Wait for nothing. If the machine that makes most of their drinks is out, at least don?t wastecustomers time or let them know upfront. Read more