Reviews for Starbucks in San Jose, CA

Updating review as things are better post-pandemic to get mobile orders quicker and more conveniently. It's still long queues if... you were to go through the drive thru during peak hours but the baristas are doing a good job to keep things moving as quicklyas they can. Kudos to their hard work! The overall experience has definitely become more consistent now. Read more

Allotted drinks were fine except one drink was not skaken correctly

I would not recommend this Starbucks as they don?t check to see what they have in stock until after you pay for your drinks or... pastries .Also they refuse to give a refund for the drinks and pastries I wanted . Which instead they had told me I had chosedifferent drinks as well as pastries because they didn?t want to give my money back. Read more

Ordered from the Mobile app and the drinks were ready on-time and the staff thanked me for my patronage when I picked them up. I... appreciate the baristas working for Starbucks, they have a really tough job. Some handle it better than others, but these guyswere great. Thanks! Read more

Drive thru took 35 minutes from entrance to exit on a Monday afternoon. It didn't look particularly busy but they may have been... short-staffed. And we waited over 5 minutes upon finally reaching the window. Poor efficiency. Would suggest going inside orordering online for better service. Read more

Stephanny was amazing. She is super nice, friendly, and fast. Highly recommend going whenever she is there. A great customer... service and beautiful smile Read more

Overall great coffee/service here, only reason not giving 5 stars is because of the long wait in the drive-thru.

Attractive design, well appointed, great location. Wonderful baristas, of course, it's a Starbucks. The place is rather crowded... as it's definitely the local scene for the younger "homework" crowd, good luck finding a table. Read more