Reviews for Popeyes Louisiana Kitchen in San Jose, CA
Their chicken isn't trimmed. They have those edges of chicken fat just solidly hanging onto the meat that doesn't render even... partially. Also, have issues with insufficient seasoning, especially on breast pieces. Read more
Very efficient service (so much better than the Fremont one). The chicken tasted good. The reason I take out a star is because... the deals available in store are not there on the app. I could save on the wait time if they were. Read more
Great chicken sandwiches, perfectly crunchy but the chicken was still moist. And the pickles are so good I kept them in.
Disgusting customer service. Extremely unprofessional. I noticed my order was missing the drink so I then called the restaurant.... They said they cannot deliver it to me, nor can they refund me the drink, I could try to appeal online instead. This isn'tgreat, but at least it is reasonable and makes logical sense since I ordered online. Until the MANAGER herself said to me on thephone "It is kinda on you, you should check your order". Disgusting comment, dishonorable excuses. I was there to PICK UP myfood, that I PAID in advance. You GOT PAID to PROVIDE me the food that I paid for, it's YOUR responsibility to double check, notme. Do you expect me to open every bags and check how many nuggets are inside as well? It amazed me that a MANAGER of the storewould say something like that, she kept saying "I understand you're frustrated with the drink..." while I was telling her thatthe comment sicken me. I'm still surprised that she thinks the missing drink was the problem. Yikes. Read more
Super efficient service! The fastest in the area. In and out in 10 minutes with several groups ahead of me. That's crazy... good! Their food is good. Most people are masked. Best one on capitol. Read more
Showed up on a Friday around 7 pm because I was craving for some chicken sandwiches and apple pies. Due to online orders being... placed, it took about 10 minutes in line to place the order of 3 chicken sandwiches and 4 apple pies and a wait time of 30minutes to get my order. The service was alright, the food was good, but the wait time was really bad imo. Read more
They FINALLY fixed this KFC that burned down and gave it a whole new makeover! I have to say that the new makeover looks great... and refreshing. Customer service is great and service is fast. I tried their fried chicken with donuts and I have to say that ittastes amazing. Definitely something to try. Something about the crunch and salt of the fried chicken pairs really nicely withthe sweet doughy taste of the donuts. Their donuts are also fried to order and are nice and airy. Read more
Love this place and been going here for years. I usually order takeout which is a lot faster to beat the line